Senior Director of Operational Enablement and Intelligence
York, Yorkshire, United Kingdom
Global Payments
proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Key Accountabilities Strategy & Leadership Define and execute the global roadmap for operational enablement, platform performance, and service intelligence Serve as a thought leader in AI, workflow automation, and enterprise tooling, ensuring innovation … frameworks (e.g. DORA, PCI) and enterprise risk standards Champion continuous service improvement and cost-efficiency initiatives globally Success Profile You are a strategic operator who combines data obsession with leadership excellence. You thrive in ambiguity, influence, and convert complexity into clarity. You lead global teams with empathy and hold yourself and others to the highest standards of execution and … integrity. Qualifications & Experience Required Proven experience in a senior operational leadership role, ideally within financial services, technology, or a regulated industry Track record of delivering enterprise platform transformations (ServiceNow, Power BI, Tableau) Experience managing global teams and complex stakeholder groups in a matrixed environment Deep understanding of AI/automation use cases in regulatory complex financial operational environments Strong More ❯
Employment Type: Permanent
Salary: GBP Annual
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