1 of 1 Ticket Management Jobs in Abingdon

optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies. If you're experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment & rollout of IT services across: Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365 … balancers, Netscaler, F5, VMware, vSphere, Hyper-V, Azure, AWS, Storage, SAN, NAS, Citrix, Xenapp Key Activity: * Desktop support * Troubleshooting * Problem solving * Diagnostics * Hardware & software management * Networking * Installation, maintenance & configuration * System monitoring * IT inventory management * Knowledgebase maintenance * Trouble ticket management Overview: The technical support specialist will have … WAN, Wireless, Internet, Connectivity, MPLS, SD-WAN) * MS communication & collaboration suite (Azure, M365, O365, Teams, Skype, Active Directory) * Cyber security (intrusion prevention & detection, threat management, PCI compliance) * Unified Communications (unified comms, contact centre, IP telephony, Teams, Skype) * SharePoint administration * TCP/IP networking, switches, routers, firewalls & protocols * Experience with More ❯