1 Ticket Management Jobs in Cambridge

working across a broad range of technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills/experience required: Previous experience within a Deskside support role … troubleshooting skills Able to identify, log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this/early next more »