1 of 1 Ticket Management Jobs in Hemel Hempstead

and internal teams to deliver exceptional service in a collaborative setting. This is a temporary-to-permanent position. Key Responsibilities: Be the first point of contact for technical issues Ticket management - raising, updating and prioritising/escalating tickets within service level agreement lead time Identify and diagnosing issues and problems Escalate unresolved problems to a higher level of More ❯