data. Oversee health monitoring of applications and maintain clear, up-to-date documentation for support processes. Identify trends in support requests and recommend proactive improvements. Produce clear reports on ticketmanagement, risks, and successes for senior stakeholders. Support strategic initiatives around application reliability and be available for planned out-of-hours work during critical windows. What You ll More ❯
data. Oversee health monitoring of applications and maintain clear, up-to-date documentation for support processes. Identify trends in support requests and recommend proactive improvements. Produce clear reports on ticketmanagement, risks, and successes for senior stakeholders. Support strategic initiatives around application reliability and be available for planned out-of-hours work during critical windows. What You'll More ❯
data. Oversee health monitoring of applications and maintain clear, up-to-date documentation for support processes. Identify trends in support requests and recommend proactive improvements. Produce clear reports on ticketmanagement, risks, and successes for senior stakeholders. Support strategic initiatives around application reliability and be available for planned out-of-hours work during critical windows. What You’ll More ❯
