Deputy Shift Leader Service Desk Support Engineer
Watchfield, Swindon, Wiltshire, England, United Kingdom
C4S Search Ltd
desk operations and deputise when required. Lead and guide the team to resolve incidents efficiently and meet SLAs. Act as the escalation point for complex technical issues. Ensure accurate ticket management, documentation, and knowledge sharing. Collaborate with other IT teams to improve service quality and performance. Monitor systems, uphold security policies, and deliver excellent customer service. Identify process More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,500 per annum
Posted: