9 of 9 Ticket Management Jobs in the South West

Basic) and UMB - £19.34/hr Contract Length: 6+ Months Start Date: 15-Dec-25 End Date: 30-Jun-26 Key Responsibilities Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract. … Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract. Effective Management of disposals that go through their Hub as per contract. Triage and perform hardware repairsin Warranty kit' and liaise with vendors for parts and returns ...

absolute must as you'll be engaging with System Users across the business group, from warehousing through to sales, finance and the senior management team. While prior experience with our applications is beneficial (e.g., Microsoft 365/SharePoint, FileMaker, ERP systems such as Business Central), we also welcome strong … regular presence at the head office to support internal systems and users, with only occasional travel to other sites as needed. Key Responsibilities Support Ticket Management Triage incoming tickets across internal applications (e.g., Microsoft Business Central, Slim4, Warehouse Management Systems, Trade Websites, Product Database, Zendesk). Prioritize ...

being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve the NHS, Local Government … opportunity for you to join the Technical Support Team in a rapidly growing company. Synertec is part of Restore PLC, a leading UK information management group. This gives you the best of both worlds: the pace and impact of a growing specialist business, backed by the stability, investment ...

staff. No two days will be the same, providing help and advice in person, via telephone and remote support as well as through our ticket management system (TOPdesk). You will play a key part in creating an exceptional IT and AV infrastructure in our world-leading research ...

high quality support service to Teaching and Support Staff, Students and other users of the College’s IT networks To provide support and ticket management via the IT helpdesk ticketing system The installation and maintenance of a range of software and hardware The identification of requirements … students and other College clients Install and test new software as directed Configure and test application and operating system deployments using the College’s management tools To undertake proactive maintenance and monitoring across the IT estate and networks Proactively identify opportunities and methods to simplify and/or automate ...

hardware (desktops, laptops, mobile devices), software (applications, OS), and network connectivity. Reset passwords and help with login problems. Troubleshoot software glitches or hardware failures. Ticket management: Log, prioritize, update, and track support requests in a helpdesk system. Installation & configuration: Set up new user accounts, install software, and configure ...

engagement, education, and conversion across channels. Content Delivery: Partner with Content and SEO teams to plan and implement their content roadmap for experian.co.uk. Project Management: Partner with the Product team on long-term enhancements to ensure new features are effectively represented on experian.co.uk. Qualifications Experience in an eCommerce … website management role. Experience with customer journey optimisation and conversion rate improvement. Proficiency with analytics tools (e.g., GA4) and heatmapping/session replay tools. Knowledge of A/B testing methodologies and experience managing test roadmaps. Good understanding of different marketing channels (e.g., SEO, Paid Media ...

ensuring data quality and accessibility. Solution Development: Utilize your scripting and SQL expertise to create innovative data solutions that support and enhance our operations. Ticket Management: Efficiently handle ticketed tasks, prioritizing and resolving issues to maintain smooth business operations. Continuous Improvement: Proactively identify and suggest enhancements ...

Proficient in automation tools such as Playwright (preferred), Cypress or equivalent Strong experience with TypeScript (preferred) or JavaScript Familiarity with Azure DevOps or equivalent ticket management tools Experience with CI/CD integration on any platform API testing experience Ideally knowledge of C#, SQL (Server), Linuxs environments Degree ...