Customer Services Manager
- Location
- Bradford-on-Avon, England, United Kingdom
Full-time This is a new and exciting opportunity to lead two critical elements of the post-sales Customer Services offering for our global clients in the automotive R&D sector. The Customer Services Manager will oversee both the Applications Support and Service and Repairs (RMA) functions … will play a critical role in process design, training, and ensuring seamless system integration whilst making the journey slick for our customers. Customer Relationship Management: Maintain strong customer relationships through occasional travel for site visits, training, or strategic reviews. Gather feedback to inform continuous service improvement. Person Specification Strong ...