Service Desk Analyst
- Hiring Organisation
- Royal Cornwall Hospitals Trust
- Location
- St Austell, United Kingdom
- Employment Type
- Permanent
- Salary
- £24937.00 - £26598.00 a year
point of contact Ability to plan, organise and prioritise a broad range of complex activities to meet tight SLA and KPI deadlines. Effective time management, planning and prioritising tasks Excellent telephone manner and customer service skills Excellent written and verbal communication skills Excellent IT skills, able to quickly … software gained through qualification or equivalent experience Able to quickly assess severity of problems to provide a responsive resolution. Desirable Knowledge of ITIL Service Management Personal Qualities Essential Good team player Able to work under pressure Excellent interpersonal/communication skills Disclosure and Barring Service Check This post ...