Commercial Customer Success Manager
- Location
- Wimbledon, England, United Kingdom
Enterprise customers with different use cases and levels of complexity. You’ll need to adapt your approach based on the customer, balancing proactive relationship management with efficient and scalable coverage across your book. Prioritisation and time management are core to succeeding here. You’ll own your customer … functionally with Product, Support, Solutions and Marketing What we're looking for 2–3 years in a B2B SaaS Customer Success Manager or Account Management role, with some exposure to renewal, retention, or upsell targets Demonstrated ability to own a high‐volume book of business; assessing risk and growth ...