2 of 2 Time Management Jobs in Stockport

Job summary DTS TechnicianFull Time - 37.50 hours per weekWe are seeking an IT Technician to join our small but growing team of dedicated IT professionals. We support the delivery ofinformation technology to around 6,500 NHS staff working at Stepping Hill Hospital and over 30 sites in the Stockport community. The successful candidate will have experience of supporting desktop … Certificate Knowledge Essential A good knowledge of computer architecture, Windows operating systems and office applications Data Protection and software licensing principals Directory Services/Administration Desirable ITIL Problem & Incident Management ITIL Configuration Management Desktop & application virtualisation Mobile Device Management Experience Essential Experience of supporting desktop technologies in a networked environment Experience of supporting the Windows operating system … and verbal communication skills Excellent analytical and problem solving skills Work proactively and without supervision Communicate clearly and confidently with colleagues at all levels of ability and seniority Good time management Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a More ❯

ticket status updates to the end customer Maintaining a technical knowledge of all supported products and undertaking training when necessary to update any required skills set Following the incident management and request fulfilment processes detailed in the call handling manual Fulfilling Service Desk objectives detailed in the service management policy Key Competencies Technically competent Excellent customer service skills … Organised Critical thinking and problem-solving skills Communication skills Empathetic Great time management skills Friendly Outgoing Professional Skills & Experience Basic understanding of networking concepts, including DNS, DHCP, VLANs, and VPNs. Familiarity with Microsoft technologies such as Active Directory, Office 365, Azure, Teams and SharePoint. Customer Services experience Experience of working effectively within a team and collaborating with others … to achieve goals Good written and verbal communication skills An understanding of ITIL principles for incident, request and change management will be advantageous. At VCG we reward our colleagues generously with competitive salary, training opportunities, pension, excellent holidays, Bupa Cash Plan, EAP, on-site parking, numerous cost effective schemes including cashback savings scheme, home and tech scheme, car scheme More ❯