1 of 1 Training Manager Jobs in Leicestershire

solutions, both for today and for a new era of building. To support our progress, we are currently recruiting for a Technical Support and Training Manager to come and join our team at our Head Office, Ibstock, LE67 6HS. Job Purpose: To support Ibstock customers, technical and sales … teams on technical/installation matters and training on Futures Products and Systems. Key Accountabilities: Provide first line technical support to Ibstock Futures installers and partners via phone, email or face to face on site. Own the customer complaints process for Futures. Triage technical issues and complaints and determine … and progressing complaints with regular reviews with the appropriate Ibstock colleagues. Ensure information and statistics on complaints are reported to the wider business Devise training programs for installation of Ibstock products. Define and utilise a variety of methods for efficient delivery - E.g. face to face (at Power Park of More ❯