1 of 1 Transition Analyst Jobs in the South West

Job overview The Service Transition Analyst is responsible for supporting the smooth introduction of new or changed IT services into the Trust’s live environment, with a strong focus on critical 999 IT services. This involves managing structured service transition work packages that ensure services are operationally ready, robust, and aligned with organisational needs. The post holder … service documentation, support materials, known errors, and FAQs. · Support and validate Service Acceptance Criteria before go-live. · Review change requests and liaise with CAB to assess, test, and approve transition-related changes. · Facilitate project-to-support team handovers and ensure operational readiness. · Evaluate third parties involved in transitions and assist in performance reviews. · Support CSIP by identifying service transition improvement opportunities. · Define/report transition metrics, risks, and improvements. Main duties of the job · Support planning, coordination, and execution of IT service transitions, minimising disruption to live operations. · Ensure operational readiness by validating acceptance criteria, training, documentation, and support arrangements. · Collaborate with PMs, Service Owners, and Tech Teams to agree on transition plans, milestones, and risks. More ❯