ITSM Consultant - Halo
- Location
- Bracknell, England, United Kingdom
role, guiding clients through solution design, configuration, testing, deployment and continual improvement. You’ll combine a strong technical capability with a practical ITSM knowledge, translating business requirements into scalable HaloITSM solutions, advising stakeholders and working … closely with client and project teams. Role/Responsibilities Lead client discovery workshops to understand service management processes, operational challenges and desired outcomes Translate business and technical requirements into practical HaloITSM solution designs Advise clients on ITSM best practices, process design and opportunities for automation Produce ...