WFM Manager / Snr Manager (WFM Optimization Architect)
- Location
- Newcastle upon Tyne, Northumberland, United Kingdom
Title: WFM Manager/Snr Manager ( WFM Optimization Architect) Department: Ops -Workforce Management Travel Required : May be required to travel as per Business requirements. Reports to : Director of WFM Location: Remote (UK) Contract Type: Permanent Grade: C2/C3 Job Summary/Overview As a Manager/… ensure robust infrastructure delivery. Maintain governance and compliance across WFM platforms Work closely with WFM resources, operations leaders, and business stakeholders. Translate business requirements into scalable WFM solutions. Act as the subject matter expert for WFM optimization initiatives. Own delivery of WFM KPIs (forecast ...