Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Capital One
About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role … to communicate complex data insights to non-technical stakeholders and drive decision-making. Problem-Solving & Analytical Rigor - A structured, inquisitive approach to solving challenges through data-driven methods. Numerical & TrendAnalysis - A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. Initiative & Ownership - Strong ability to prioritize workloads, deliver results at pace … Nottingham, NottinghamshireSenior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will More ❯
Leicestershire, England, United Kingdom Hybrid / WFH Options
Adecco
Strategy, aimed at improving customer journeys. Create a sustainable model to share insights on diverse customer groups, engaging stakeholders across Customer Excellence, Connections, and Field Operations. Conduct stakeholder sentiment analysis related to customer journey enhancements. Represent the organisation externally in discussions that generate customer insights, relaying findings back into the business. analyse employee and operational data to identify satisfaction … drivers and root causes of dissatisfaction. Monitor and interpret various customer feedback to inform operational teams and contribute to the Customer Strategy. Conduct trendanalysis on customer queries and complaints to provide actionable insights. Communicate key customer insights to relevant teams, identifying opportunities for process improvements. Address data challenges by collaborating with the IT&D team to ensure … insights. optimise customer feedback survey design for maximum engagement and actionable insights. Knowledge, Experience, and Skills Required: Proven analytical capabilities with a strong background in statistical modelling and stakeholder analysis, preferably in marketing or sales. Proficient in programming languages such as Python or SQL and experienced with CRM systems and Excel. Familiarity with data visualisation tools like QuickSight or More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
TOPPS TILES
are done so using the set escalation process Responsible for keeping the knowledge base up to date and accurate, to support with driving first time fixes Identify improvements through trendanalysis and create ways of reducing incidents where possible, helping to decrease ticket volumes across the Service Desk. Work alongside the Service Desk team to effectively monitor business More ❯
are done so using the set escalation process Responsible for keeping the knowledge base up to date and accurate, to support with driving first time fixes Identify improvements through trendanalysis and create ways of reducing incidents where possible, helping to decrease ticket volumes across the Service Desk. Work alongside the Service Desk team to effectively monitor business More ❯