Service Reporting & Insights Lead
Chelmsford, Essex, United Kingdom
ParentPay Group
in a clear, engaging, and customer focused way. Knowledge of ITILv3 or v4 frameworks, service management KPIs, and operational reporting. Advanced analytical skills with expertise in interpreting performance data, trend analysis, and forecasting. Passionate about delivering great customer service and doing the right thing for the customer. Proficient in ServiceNow Performance Analytics, Power BI, SQL along with demonstrable More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: