Service Desk Engineer
- Hiring Organisation
- CBSbutler Holdings Limited trading as CBSbutler
- Location
- Romsey, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £60000/annum Benefits package
Manage incidents, service requests, and problem investigations using ITSM tools Monitor system performance and coordinate escalations when required Produce customer updates, service reports, and trend analysis Create and maintain knowledge base documentation Support change, release, and deployment processes Work closely with Engineering, QA, Logistics, Compliance, and MOD stakeholders ...