engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service levels and to keep customers informed of status more »
engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve agreed service levels and to keep customers informed of status more »
teams to stay consistent with customer touchpoints Build and implement our online roadmap - Understand our customer pain points in the online journey, looking at trendanalysis, funnel metrics and sales data Understand: the online sofa landscape to drive ideas & inspiration, this will all support building out a prioritised more »
