2 of 2 Twilio Jobs in the South East

data-driven engagement model using Azure for profiling, segmentation and insight. Enable and integrate multi-channel communications, including: Web Push WhatsApp/RCS (via Twilio) Build real-time customer data flows into D365 for personalisation and modelling. Deliver Next Best Action/Next Best Segment capability using behavioural and usage

ability to interpret behavioural data. Ability to communicate insights clearly to both technical and non-technical stakeholders. Desirable Experience integrating CRM with platforms like Twilio or similar APIs. Exposure to predictive modelling (e.g., churn/engagement propensity). Experience in complex or multi-data-source environments. Robert Walters Operations Limited