2 of 2 Twilio Jobs in the City of Westminster

Software Engineer focused on backend development for our Customer Support/Contact Centre platforms. You will provide technical leadership across CCaaS services including Zendesk, Twilio, and other integrations, while contributing to production-quality code and scalable solutions. You'll collaborate with cross-functional teams to deliver reliable, observable services ...

complex problem solving. Lead the design of distributed systems, APIs, integrations and event-driven workflows where appropriate. Define robust integration patterns for Zendesk, Twilio and other CCaaS capabilities across telephony, messaging, case management and customer data. Who you are: Significant experience designing, developing and operating production software at scale. Strong … with Java and its associated frameworks, architecture patterns and testing practices. Experience designing integrations with third-party SaaS platforms; knowledge of Azure, Google, Zendesk, Twilio or another CCaaS platform is particularly relevant. Experience leading technical direction across more than one team or product area, with the influence to bring people ...