User Researcher
- Hiring Organisation
- CBSbutler Holdings Limited
- Location
- Telford, Shropshire, West Midlands, United Kingdom
- Employment Type
- Contract
Product, Design, Technology and Business stakeholders to ensure decisions are informed by robust user evidence. Key Responsibilities Plan and conduct qualitative and quantitative user research, including interviews, contextual research, usability testing and surveys. Recruit appropriate and representative research participants. Analyse research findings … translate insights into clear, actionable recommendations. Test prototypes, user journeys, content and live services to identify usability issues and improvement opportunities. Embed user research throughout discovery, development and continuous improvement. Collaborate with Product Managers, Service Designers, Content Designers, Developers and Business Analysts. Present research findings ...