Desk team, providing exceptional customer-focused technical support to our clients, resellers, and partners. You will assist with a variety of Internet, Cloud, and UnifiedCommunications solutions via telephone, our CRM system, and, when necessary, on-site. This role is diverse and technical in nature, with comprehensive training … contracts. KubeNet offers extensive training and a supportive environment for professional growth. Ideally, you will have experience in a company that supports IT and Unified Communications. PERSONAL AND TEAM RESPONSIBILITIES Previous experience in an IT helpdesk or similar role (ideally 6 months+). Strong telephone etiquette and effective face … to-face communication skills. Knowledge of Internet technologies. Familiarity with UnifiedCommunications and Microsoft Teams Direct Routing is a plus. Experience in using and troubleshooting Microsoft-based operating systems. Experience in troubleshooting end-user computing technologies and custom application environments is preferred. Ability to work independently and as More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
FPSG Connect
IT infrastructure support and management Expertise in Windows Server, Active Directory, LAN/WAN, DNS, O365 Knowledge of Jira, Confluence, Endpoint Security, RDS, Mimecast, UnifiedCommunications Exposure to Linux, Azure, Intune, Endpoint management Understanding of document and device management, security functions Experience transitioning infrastructure from on-premises to More ❯
Skills and Experience ** Demonstrable experience managing IT teams and defining IT Strategy ** Strong background managing Microsoft Environments (Windows Server, Office 365, Azure) ** Knowledge of unified comms and telephony solutions ** In depth knowledge of cyber security practices, including Cyber Essentials+ and ISO27001 compliance. ** Strong vendor management skills, with a track More ❯
Skills and Experience ** Demonstrable experience managing IT teams and defining IT Strategy ** Strong background managing Microsoft Environments (Windows Server, Office 365, Azure) ** Knowledge of unified comms and telephony solutions ** In depth knowledge of cyber security practices, including Cyber Essentials+ and ISO27001 compliance. ** Strong vendor management skills, with a track More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
FPSG
in a similar role Expert knowledge in Windows Server, Active Directory, LAN/WAN, DNS, O365 Knowledge of Jira, Confluence, Endpoint Security, RDS, Mimecast, Unified Comms Exposure to Linux, Azure, Intune, Endpoint Understanding of document management, device management and security functions Familiarity with infrastructure transitioning from on-premises to … Lead, Windows Server, Active Directory, LAN/WAN, DNS, Microsoft O365, Cloud, SaaS, IaaS, Jira, Confluence, Endpoint Security, Linux, Azure, Intune, Endpoint, RDS, Mimecast, Unified Comms, ISO 27001, Cyber credentials, Soc2, IOT, AI, Machine Learning We are Disability Confident and neurodiverse aware. If you have a disability, please tell More ❯