1 of 1 Unified Communications Jobs in Scotland

driving licence (UK category B). What will a Service Analyst need to be successful? Broad awareness of common enterprise technology services such as end user devices, applications and unified communications. Awareness of common user needs in an enterprise technology environment. Ability to communicate clearly and concisely, both orally and in writing. Prepare and present meetings at stand-ups. … Azure Active Directory, Microsoft Authenticator and SSO/MFA. Ability to handle customer queries and complaints with empathy. Ability to create technical documentation and user guidance materials. Awareness of unified communications technologies and how they are best served to support the customer. Experience handling customer requests, queries and complaints in person or remotely. Experience working in an enterprise More ❯