2 of 2 Unisys Jobs in the South East

and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge More ❯

Vice President of End User Services, the Global Senior Directorfor Endpoint Operations will have end-to-end responsibility for all aspects of Delivery of End Point services to all Unisys Digital Workplace Solutions clients. The role includes overseeing the UEM platform, Seamless Collaboration platform, managing diverse device ecosystems, and ensuring security and compliance across all endpoints as contracted. This … position plays a critical role in providing support to customers and bringing innovation and new technologies in alignment with business goals. The leader will partner with other areas within Unisys including senior leadership across Unisys, customer-facing teams, vendors and Go-To-Market teams. The role involves leading a team globally collaborating with various stakeholders to implement innovative … may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender More ❯