2 of 2 Use Case Jobs in Warwick

that empower users to get the most from our client's product Prioritise content development for all user levels (beginner to advanced), ensuring alignment with customer needs and use cases. Customer Voice & Insights Use customer feedback (e.g. NPS survey feedback, support tickets, product reviews and call recordings) to identify pain points and opportunities to improve training … customer outcomes. Metrics & Reporting Own NPS strategy and reporting, leveraging data to inform priorities, measure success and to demonstrate impact Monitor CSAT survey responses and resolution time metrics Use data to inform priorities and track the success of CX initiatives. What we are looking for: Experience leading customer experience, customer success, or operations teams in a technology or More ❯

our value proposition effectively to automotive clients. Creative Storytelling : Work closely with the sales and leadership teams to craft persuasive sales narratives tailored to specific client segments and use cases. Brand Advocacy : Ensure all pitch materials are consistent with drivvn's brand guidelines, maintaining high standards of design, tone, and message clarity. Collaborate with Sales : Partner with the … Strategy Execution: Assist in delivering marketing campaigns focused on brand awareness and lead generation. Content Development: Create engaging written and visual content for social media, email, blog posts, and case studies, always aligning with brand tone and marketing goals. SEO and Website Support : Contribute to SEO activities and ensure marketing content is optimized for performance across digital channels. Digital … Track marketing KPIs and provide insights that drive continuous improvement. Market Research & Insights Audience & Competitor Research: Conduct research to inform campaign strategy, audience segmentation, and positioning. Insight Gathering: Use customer and industry insights to support message development and improve content relevance. Cross-Functional Collaboration Collaboration: Work with internal teams to translate product capabilities and customer feedback into compelling More ❯