Customer Experience Specialist
- Hiring Organisation
- Brother Europe
- Location
- Audenshaw, England, United Kingdom
Design and optimize end-to-end customer journeys across digital platforms. ✅ Deliver acquisition and retention campaigns, including sign up flows and lifecycle initiatives. ✅ Conduct UAT and regression testing, monitor KPIs, and identify improvements. ✅ Manage app engagement strategies, including App Store optimization. ✅ Create and schedule customer messaging (push …/B tests, and report actionable insights. What We’re Looking For ✔ CX expertise | Digital know-how | UX awareness ✔ Campaign management | Analytical skills | QA & testing ✔ Strong communication & collaboration | Time Management Skills Why Brother? ✨ Hybrid flexible working ✨ 25 days holiday + bank holidays (+ option to buy 5 extra) ✨ Industry ...