Senior Business Systems Support Analyst - Acturis Platform
Bletchley, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Highams
leveraging Acturis as a core back-office system. Assess Acturis system updates and coordinate related tasks with the Applications Manager. Translate technical upgrades into user-friendly guides and deliver training to Super Users. Maintain accurate system configuration records. Analyse and improve current business processes, identifying opportunities for automation and … enhancement suggestions from users and liaise with Acturis. Share best practices, tips, and guidance with Super Users. Create and execute test scripts to support UAT for new features or documentation. Deliver responsive 2nd line support through the internal Acturis helpdesk. Maintain the helpdesk log, ensuring timely resolution and proper escalation More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 55,000 Annual
Posted: