IT Applications Support Analyst
- Hiring Organisation
- Blake Morgan LLP
- Location
- Eastleigh, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- Competitive + 26 days holiday & private healthcare
with third-party vendors and legal technology suppliers to manage incidents, coordinate upgrades, implement patches, and deliver enhancements. Support system upgrades, testing cycles (UAT), configuration changes, and new feature releases, ensuring minimal disruption to legal operations. Maintain accurate and comprehensive technical documentation, including system configurations and support procedures. Contribute … continuous improvement initiatives, identifying opportunities to enhance performance, resilience, automation, and user experience. Ensure all application support activities align with security, compliance, and information governance standards within a regulated legal environment. Provide clear and professional communication to stakeholders, including fee earners and senior business users, regarding incident progress ...