ensure effective team resource planning. Work closely with cross-departmental teams and external customers to ensure smooth operations. Support customer onboarding activities and useracceptancetesting (UAT). Perform UAT for payroll system changes and updates. Identify and implement process improvements to enhance payroll service delivery. Foster a culture of continuous improvement within the team. Compliance & Confidentiality More ❯
Business Analyst - NFP - Agile, Digital Transformation - Use Cases/User Stories Are you a skilled Business Analyst looking to shape the future of technology-enhanced business change? We’re seeking a talented Business Analyst to join a fast-moving digital transformation programme. You’ll act as the crucial link between business needs and technology solutions, working closely with Product … teams, and key stakeholders. In this role, you’ll: -Facilitate workshops to map customer journeys, analyse current processes, and define future-state solutions. -Translate complex business requirements into actionable user stories, acceptance criteria, and … high-level technical specifications. -Support data analysis, business cases, and options appraisals to prioritise transformation initiatives. -Contribute to business readiness, benefits tracking, and change adoption. -Support programme delivery, including UAT, training, and quality assurance activities. What we’re looking for: -5 years’ experience as a Business Analyst in digital or technology-focused change programmes. -Hands-on experience with Agile/ More ❯
Business Analyst - NFP - Agile, Digital Transformation - Use Cases/User Stories Are you a skilled Business Analyst looking to shape the future of technology-enhanced business change? We’re seeking a talented Business Analyst to join a fast-moving digital transformation programme. You’ll act as the crucial link between business needs and technology solutions, working closely with Product … teams, and key stakeholders. In this role, you’ll: -Facilitate workshops to map customer journeys, analyse current processes, and define future-state solutions. -Translate complex business requirements into actionable user stories, acceptance criteria, and … high-level technical specifications. -Support data analysis, business cases, and options appraisals to prioritise transformation initiatives. -Contribute to business readiness, benefits tracking, and change adoption. -Support programme delivery, including UAT, training, and quality assurance activities. What we’re looking for: -5 years’ experience as a Business Analyst in digital or technology-focused change programmes. -Hands-on experience with Agile/ More ❯