2 of 2 User Acceptance Testing Jobs in West End of London

Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience tools including Salesforce New Org CRM, Field Service & Visual remote assistance, Telephony … adoption metrics, identifying areas for improvement and implementing strategies to address them. Maintain and update training documents considering changes in process. Support the product owners with the creation of UAT scripts and testing process. Collaborate with stakeholders to understand their Salesforce/CPQ training requirement. Other ad hoc requests for example support with new support function inductions, sales and … customer service queries. What you'll need to succeed: Proven experience as a Salesforce Trainer or a similar role focusing on CRM adoption and user training. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but not essential. Strong understanding of Salesforce CRM functionalities, features, best practice, reporting, and dashboards with More ❯

Node.js to v20+ across all associated packages. Migrate and validate shared packages within a monorepo (Lerna/Yarn Workspaces). Run and maintain comprehensive test coverage (unit, integration, and UAT). Identify and deprecate outdated libraries and plugins. Optionally consolidate “common” and “domain-common” packages into a single repo (without impacting delivery timelines) Tech Stack: Frontend : Ember.js (Octane), Glimmer, Handlebars … Tooling : Lerna, Yarn Workspaces, ESLint, Prettier Testing : QUnit, qunit-dom, ember-qunit CI/CD : AWS Amplify Auth : Keycloak (OAuth2 integration) Languages : TypeScript, JavaScript Misc : Ember Engines, Babel, Sass, ember-auto-import, ember-fetc Skill-Set Deep experience upgrading and maintaining Ember.js applications (ideally 3.x → 5.x/6.x). Solid grasp of Node.js environments and version migrations (especially v20+ … or equivalent test runners in Ember. Good communicator – able to work autonomously and update stakeholders clearly. Deliverables Technical Upgrade Plan Comprehensive Test Plan and Cases Clean builds and validated UAT release Post-upgrade performance and stability report More ❯