3 of 3 User-Centered Design (UCD) Jobs in Chesterfield

/day (Inside IR35) | 6-Month Contract | London - Hybrid We are seeking a highly experienced Senior Service Designer to lead and shape end-to-end public service design as part of a major government AI transformation programme. This is a unique opportunity to influence how AI can power the next generation of UK public services, with real impact … at scale. Key Responsibilities: Lead and coordinate service design work across agile, multidisciplinary teams. Design services that are efficient, inclusive, accessible, and user-centred. Work within the AI Customer Experience Frontier Programme to explore new design opportunities using emerging technologies. Use research and data to inform service improvements and address user needs. Facilitate co-design workshops, stakeholder engagement, and collaborative problem-solving. Champion accessibility, legal compliance, and sustainability in service design. Mentor junior designers and promote best practice across government design communities. Required Skills & Experience: Extensive experience designing services in complex digital environments. Strong track record of working with user research data to More ❯

basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other … experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. What skills and experience you … using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi More ❯

flows Someone who enjoys being part of a fast-moving, empowered squad and isn't afraid to get their hands dirty A self-starter who sees design systems, user insight, and iteration as essential to strong product outcomes What you're great at – Navigating Fidma to produce strong visual and user centric … design solutions Running user testing and applying insight from Hotjar, Clarity or similar tools to inform design decisions Working across mobile-first responsive experiences in an ecommerce context (any prior subscription brand exposure would be a plus!) Collaborating cross-functionally with developers, product leads and marketers to drive outcomes Communicating design decisions More ❯