1 to 25 of 235 User-Centered Design (UCD) Jobs in the North of England

resolve team issues, using agile health checks to provoke responses. Digital perspective - you apply digital understanding and implement assisted digital solutions. Evidence-based design - you design for multiple services, choosing the most straightforward approach. Constraints - you identify, communicate, and work within constraints, challenge their validity, and … used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives. We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be … responses. Digital perspective - you apply a digital understanding to your work. You identify and implement solutions for assisted digital. Evidence- and context-based design - you design systems for use across multiple services and identify the most straightforward option out of various approaches. Experience of working within More ❯

re looking for a Senior Product Designer who expects more from their career. It’s a chance to extend and improve dunnhumby’s Design team. This role will be a 12 month fixed term contract. Joining our growing Design team, you’ll work with world class … and Brand clients through our portfolio of digital solutions powered by data science. What you’ll be working on As a hands-on design and innovation practitioner, you will shape our products into usable and useful experiences with user needs and business goals at the forefront. … problems in unique ways. Your communication and collaboration excellence will be essential to avoid siloed thinking and efforts. You will support the Product Design Manager in defining standards and guidelines across design and research, ensuring quality and consistency in product experience. A strategic thinker, you will More ❯

and Digital Democracy to name a few! About the role: We are looking to expand our established User-Centred Design (UCD) team with an experienced Senior/Lead Service Designer to help design and deliver complex, user-centred, and inclusive services that … solve challenging public sector problems. As a Senior/Lead Service Designer, you will collaborate closely with the wider UCD team in our multi-disciplinary environment to create end-to-end services that prioritise user needs, accessibility, and client goals. Your work will deliver genuine value and impact … cross-functional teams, working with user researchers, interaction designers, and technical consultants to define requirements and bring service visions to life. Drive UCD practices at Informed, refining methods and tools to maintain leadership in digital transformation. Mentor and coach junior team members, fostering a culture of continuous learning More ❯

role in shaping the interactions between our users and our conversational AI tools like Genesys. This role's primary focus is AI conversational design, but you'll also contribute to content design and support user-centred design across the team. We're … continually improve the experience. Collaborate with developers and product teams to integrate conversational AI into our help and support experiences across channels. Conversational Design Dialogue Design: Design natural, intuitive dialogue flows across chat, voice, and other platforms. Ensure every interaction feels human, helpful, and … analysis, intent recognition, and entity extraction. You know how to use these tools to inform and optimise conversation flows. Large Language Models & Prompt Design: Experience shaping conversational experiences with LLMs like GPT-4. You understand how context, tone, and structured inputs influence AI behaviour-and how to design More ❯

operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. Position As a User-Centered Design Consultant, you will be excited by the opportunity to: Work across a mixture of private and public sector projects … early-career colleagues to strengthen our community of practice, building for our future success. Minimum Requirements Experience of working in a user-centred design team in a consultancy, agency, or in-house setting. Skills in one or more UCD disciplines preferably service design or … interaction design. Knowledge of user-centred design principles, best practice, and artefacts e.g. prototypes, journey maps, personas. Experience working with teams and/or clients to embed user-centred design practices. Ability to adapt and identify appropriate UCD processes and methods to More ❯

This role is open to those interested in working across both service and interaction design, with particular focus on service design. Please note: We anticipate a high volume of applications for this role, so may close applications early. We encourage putting your application in (mainly CV) as soon … Have a growth mindset Candid-but-kind communicators Key Responsibilities Scope Responsible to the Head of Interaction and Service Design or a UCD Principal Hands-on design and design leadership for products and teams to assure the successful design and delivery of … with clients, earning their trust and understanding their needs Support the sales team to win new work by contributing and reviewing bids relating to UCD Contribute to marketing materials (blogs, case studies, talks). Skills, Knowledge and Expertise At this point, we hope you're feeling excited about Made Tech More ❯

Senior Designer Job Description Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design-led can create positive outcomes in the public sector through critical services enabled by technology. We've built a community of designers and researchers … with clients, earning their trust and understanding their needs Support the commercial team to win new work by contributing and reviewing bids relating to UCD Contribute to marketing materials (blogs, case studies, talks). Key measures Case studies of how to design and deliver good public services and … outcomes Contributing to the growth and happiness of the UCD community at Made Tech Deliver your project objectives on time and to the expected standard Display the Made Tech values and behaviours reflected in feedback from colleagues and clients Ensure your team members (direct reports and account team members) feel More ❯

CX/UX Design Manager Department: AC EMEA Marketing/Omnichannel/Digital Reports To: Head of Customer Experience Job Summary: The CX/UX Design Manager is responsible for leading and managing various design projects, including e-commerce and brand website experiences, color … experience, digital services, and mobile applications for both B2B and B2C target audiences. This role emphasizes collaboration with external design partners and internal teams to ensure that customer experience (CX) and user experience (UX) principles are integrated into all aspects of digital product development. The ideal … candidate will have a strong background in design thinking, user research, and a commitment to creating intuitive and engaging user experiences that align with business goals. Key Responsibilities: Project Management: Manage and lead various types of CX and UX design projects from More ❯

user research, usability testing, and data analysis to inform design decisions. Translate complex business requirements into intuitive, user-centric design solutions. Create wireframes, prototypes, user flows, and high-fidelity mockups to communicate design intent. Advocate for design best practices, accessibility standards, and user-centered design principles. Collaborate closely with product managers, developers, and stakeholders to align on vision and execution. Present and communicate design … experience in UX/UI design, with at least 2 years in a leadership or senior role. Strong portfolio demonstrating user-centered design solutions across web and mobile platforms. Proficiency in design and prototyping tools such as Figma, Sketch, Adobe More ❯

the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow … for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to … solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services More ❯

the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow … for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to … solution build and testing. Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team to design and develop innovative products and services More ❯

expert practitioner responsible for setting standards, mentoring colleagues, and leading content design and user-centered design (UCD) approaches across multiple teams or complex services. They work autonomously, influence stakeholders, and ensure high-quality, user-focused content that aligns with client … objectives and meets accessibility standards. Key Responsibilities Lead the overall UCD approach within your service team. Ensure the quality of content delivery and set Made Tech’s design standards. Produce high-quality, user-focused content. Facilitate shared understanding of problems and testing ideas within teams. Ensure … sharing and improvement habits. Manage content across multiple channels and oversee its effectiveness. Build client relationships and understand their needs. Support business development through UCD expertise in bids. Identify skill gaps and support team development. Lead or support hiring and onboarding of designers. Promote a healthy, supportive community of practice. More ❯

Global Collateral team. This role is located in Manchester (hybrid). The right candidate is a highly skilled designer who excels in collaboration, design execution, and the ability to drive impactful user experiences rooted in research. We are a collaborative and supportive cross-functional team committed … agile environment where your contributions will make an immediate impact. At BNY, you'll also become part of a vibrant, rapidly growing global design practice. In this role, you’ll make an impact in the following ways: User-Centred Design – Lead with a user-first approach, ensuring all design choices address user needs, behaviours, and insights from research. Drive a seamless and intuitive product experience by deeply understanding our users. Journey Mapping – Map and analyse end-to-end user journeys across customers, operations, servicing teams and More ❯

of complex, user-centred solutions across the public sector. You will also be responsible for setting the vision for the UCD discipline internally, ensuring we champion best practices both within our organisation and with our clients. You'll be committed to fostering a culture of collaboration … and integrity, thriving in a multi-disciplinary environment. As a UX/UI Designer, you will have experience making strategic design decisions (ideally within a public sector environment, using GDS principles) and be able to clearly demonstrate how you have led and coached others. Your role will involve … and Sketch, and build rich interactive prototypes with HTML, CSS, JavaScript, and Nunjucks (GDS prototyping toolkit) Mentor and coach early career colleagues, strengthening our UCD community and supporting future growth Contribute to evolving Informed's UX capabilities by refining methodologies and driving quality improvements Essential Skills: UX and Interaction Design More ❯

Global Collateral team. This role is located in Manchester (hybrid). The right candidate is a highly skilled designer who excels in collaboration, design execution, and the ability to drive impactful user experiences rooted in research. We are a collaborative and supportive cross-functional team committed … your contributions will make an immediate impact. In this role, you’ll make an impact in the following ways: User-Centred Design – Lead with a user-first approach, ensuring all design choices address user needs, behaviours, and insights from research. … journeys across customers, operations, servicing teams and systems to identify pain points, key moments, and opportunities for improvement. Interaction and UI Design – Demonstrates mastery in designing complex web interfaces and workflows, creating products that are both highly functional and visually engaging. Cross-Functional Collaboration – Work closely More ❯

the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles … as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and … complex language and processes easy to understand Bring new ideas and challenge the status quo Be an advocate for user-centred design, iterative and agile approaches. YOU ROLE You will bring below skills and experience: Strong understanding of user-centred design principles More ❯

for them. Working with user researchers, they identify what users need from a service and use that information to inform their design decisions. Champions of user-centred design, they work with other Agile team members to test and iterate designs, and advise … clients on how to get the best from UX design. As a senior consultant in UX design, you’ll already be an expert in your field. You’ll also be a leader of people and teams and advocate for user-centred design approaches. Hippo … and team members, and to develop as a leader. What you’ll do Advise clients on how to solve complex problems using UX design, people-centred design and Agile methodologies Lead multidisciplinary Agile teams to design services that meet identified user needs More ❯

to work effectively within multidisciplinary, agile teams on GDS projects for public sector clients. The role involves engaging with users and stakeholders to design products and services, considering both end-to-end journeys and individual elements. Your portfolio should demonstrate your ability to understand user needs … adhere to design standards, and communicate your design decisions clearly. Note: Eligibility for Security Clearance is required, typically necessitating five years of continuous UK address history, with no 30+ day absences outside the UK. Qualifications Strong understanding of design thinking and evidence-based design … and UK public sector standards, including GDS processes. Effective communication and stakeholder management skills. Experience working in agile, multidisciplinary teams, aligning with user-centered design practices. Additional Information We offer a comprehensive benefits package, including hybrid working, business travel, tech benefits, private medical and More ❯

a seamless transition to Microsoft Azure, ensuring consistency and accessibility across platforms. The Senior Product Designer collaborates with product managers, engineers, and the design team to deliver high-quality experiences that advance Certara’s mission to accelerate drug development. Responsibilities Design user experience solutions … platforms. Collaborate with engineers to address edge cases and technical challenges, adapting designs as needed during development. Adopt, refine and expand the existing Design System, identifying gaps and advocating for its adoption across Certara’s product teams. Provide constructive feedback and insightful questions to flesh out user … managers and stakeholders. Ensure design consistency and scalability as the Simcyp Simulator transitions to Microsoft Azure-based cloud infrastructure. Champion user-centered design principles, advocating for innovative UX possibilities within the product area. Support the growth of the Product Design More ❯

feels they belong. ABOUT THE ROLE We’re looking to hire a talented Product designer that can work autonomously in a well-disciplined design team. The individual will use initiative and work proactively alongside the noise of everyday activity. The individual would be involved in every step of … the design/product process to ensure customer needs are truly met and that we provide both suitable and satisfactory solutions. WHAT WE’RE LOOKING FOR ; User Research and Analysis: Assist in conducting user research, market analysis, and competitive benchmarking to inform design … needs and business goals. Wireframing and Prototyping: Create low-fidelity wireframes, user flows, and interactive prototypes to explore and validate design solutions. Visual Design: Develop visually appealing and functional designs, ensuring consistency with brand guidelines and design standards. Workshop facilitation: Host More ❯

About The Role Hippo is recruiting for principal consultants in UX design . UX designers ensure that people using a service can do what they need to do, when they need to do it, in a way that is easy for them. Working with user researchers … they identify what users need from a service and use that information to inform their design decisions. Champions of user-centred design, they work with other Agile team members to test and iterate designs, and advise clients on how to get the best from … interaction design. Hippo's principal consultants in UX design are experts in their field, supporting teams and clients at a strategic level. In return, we offer exciting opportunities to support clients at a senior level and to play an important part in the expansion of Hippo's business. More ❯

strategies with broader business objectives and delivery squads. Ensure that research insights are seamlessly integrated into the design process, shaping user-centered experiences. Ensure High-Quality Research Standards: Lead the research team to maintain rigorous standards across all projects, employing robust methodologies and best … practices to deliver high-quality, actionable insights that drive user-centered designs. Consistency in Research Across Products: Establish and uphold a consistent approach to research across all products and service, ensuring a cohesive experience for users informed by comprehensive insights. Work in partnership with the Brand … between research, design, development, product, and marketing teams. Ensure that research findings inform business objectives and align with technical feasibility. User-Centered Research Advocacy: Champion a user-centered research approach across the organisation. Ensure that user needs and More ❯

the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles … as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and … and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs. Design accessible and impactful products and services for some of our public and private sector clients. Employ More ❯

ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? Join our Digital & Data team … working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress … environment that deeply cares about its values Values | PA Consulting Foundational knowledge of UX/UI principles and methodologies. Hands-on experience with design tools for creating prototypes and design systems. Experience with usability testing, user research, and analysis of insights to inform design More ❯

About The Role Hippo is recruiting senior consultants in user research . User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other … members of Agile teams, they also test services as they are being designed and use research evidence to help explain design decisions to clients. As a senior consultant in user research , you’ll already be an expert in your field. You’ll also be a leader … of people and teams, and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with clients and team members, and to develop as a leader. Please note, we are looking for candidates who are looking for growth at this More ❯