1 to 25 of 230 User-Centered Design (UCD) Jobs in England

protecting the population from hazards locally, nationally and globally. Main duties of the job The roles sit within the UKHSA's core User-Centred Design (UCD) team, which is part of the Readiness and Surge division. Readiness and Surge works across UKHSA and sets the strategic direction for UKHSA's readiness to respond to all threats … needs at the centre of designs for the future. We identify opportunities to improve public health outcomes through better user experiences. The team are responsible for: embedding UCD approaches into UKHSA ways of working UCD expertise in project delivery ensuring user needs are understood and designed for, advocating for all users, to achieve equitable outcomes ensuring … our products are accessible and developed to the Government Service Standard and use appropriate style guides and patterns leading the UKHSA-wide UCD community of practice to support organisational and in-profession development standards for UCD professionals About us We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from More ❯

DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able … to translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. More ❯

Visual designer Flexible location - hybrid 6 month contract Inside ir35 Core Skills & Expertise Advanced visual and UX design skills across platforms. Strong systems thinking and meticulous attention to detail. Excellence in interaction design, visual design, and accessibility. Proficiency in tools: Figma Skilled in prototyping, sketching, and concept development. … Experience working within and contributing to multi-brand design systems. Competent in documenting components and maintaining design consistency. Design Thinking & Process User-centered design approach to craft industry-leading experiences. Advanced in competitor analysis, workshopping, and ideation. Proactively design with the customer's needs in mind. … needs, aspirations, and challenges. Ensure customer focus in all aspects of design. Passionate about elevating product quality through consistent design. Community & Growth Active contributor to the design community. Share knowledge and continuously improve design methods. Support user research activities and apply insights to design. Personal Attributes Empathetic, daring, inquisitive, and a proactive More ❯

Visual designer London – hybrid 6 month contract Inside ir35 Core Skills & Expertise Advanced visual design skills across platforms (iOS, Android, web, mobile). Strong systems thinking and meticulous attention to detail. Excellence in interaction design, visual design, and accessibility. Proficiency in tools:Figma, Adobe CC Skilled in prototyping, sketching, and concept development. … Experience working within and contributing to multi-brand design systems. Competent in documenting components and maintaining design consistency. Design Thinking & Process User-centered design approach to craft industry-leading experiences. Advanced in competitor analysis, workshopping, and ideation. Proactively design with the customer’s needs in mind. … needs, aspirations, and challenges. Ensure customer focus in all aspects of design. Passionate about elevating product quality through consistent design. Community & Growth Active contributor to the design community. Share knowledge and continuously improve design methods. Support user research activities and apply insights to design. Personal Attributes Empathetic, daring, inquisitive, and a proactive More ❯

Visual designer London – hybrid 6 month contract Inside ir35 Core Skills & Expertise Advanced visual design skills across platforms (iOS, Android, web, mobile). Strong systems thinking and meticulous attention to detail. Excellence in interaction design, visual design, and accessibility. Proficiency in tools:Figma, Adobe CC Skilled in prototyping, sketching, and concept development. … Experience working within and contributing to multi-brand design systems. Competent in documenting components and maintaining design consistency. Design Thinking & Process User-centered design approach to craft industry-leading experiences. Advanced in competitor analysis, workshopping, and ideation. Proactively design with the customer’s needs in mind. … needs, aspirations, and challenges. Ensure customer focus in all aspects of design. Passionate about elevating product quality through consistent design. Community & Growth Active contributor to the design community. Share knowledge and continuously improve design methods. Support user research activities and apply insights to design. Personal Attributes Empathetic, daring, inquisitive, and a proactive More ❯

Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and … impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience Proven experience in Service Design, with a strong portfolio of … successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable More ❯

Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at 'The Chartered Institute for IT & Computing Awards.' Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and … impactful service solutions. Measuring Success - Define success metrics for services and continuously iterate based on user feedback and analytics. Skills and Experience Proven experience in Service Design, with a strong portfolio of … successful end-to-end service improvements. Experience conducting user research and translating insights into actionable service improvements. Strong understanding of User-Centred Design (UCD) principles and methodologies. Experience using tools such as Miro, Figma, Adobe XD, Axure, or Balsamiq. Familiarity with Agile and iterative development processes. Knowledge of Government Digital Service (GDS) standards (desirable More ❯

on customer relationships The role: The team is building a new platform to enable the efficient, secure and controlled sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research … user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with working with data platforms and data marketplaces is highly desirable What does a day in … the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the More ❯

on customer relationships The role: The team is building a new platform to enable the efficient, secure and controlled sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research … user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with working with data platforms and data marketplaces is highly desirable What does a day in … the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the More ❯

on customer relationships The role: The team is building a new platform to enable the efficient, secure and controlled sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research … user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with working with data platforms and data marketplaces is highly desirable What does a day in … the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the More ❯

on customer relationships The role: The team is building a new platform to enable the efficient, secure and controlled sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research … user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with working with data platforms and data marketplaces is highly desirable What does a day in … the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the More ❯

on customer relationships The role: The team is building a new platform to enable the efficient, secure and controlled sharing of data. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research … user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with working with data platforms and data marketplaces is highly desirable What does a day in … the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the More ❯

will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a … growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research plans. Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and More ❯

will play a pivotal role in delivering actionable insights that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a … growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that make a measurable difference to millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research plans. Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and More ❯

-centred services in the public sector. This role requires a deep understanding of Government Digital Service (GDS) standards and principles, and the ability to lead complex design initiatives that align with policy intent, user needs, and organisational objectives. Rate - £600.00 per day inside ir35 Location - Remote working with occasional travel on client site Duration … Months Clearance - SC Cleared Key Skills Lead the design of end-to-end services that effectively deliver on user needs and policy objectives Ensure accessibility, usability, and inclusivity across all touchpoints and service journeys Map and analyse complex service ecosystems to identify pain points, opportunities, and interdependencies Work collaboratively within multidisciplinary teams, including policy, operations, delivery … product, system design, and other user-centred design disciplines Engage in open and transparent design practices, sharing insights and collaborating with internal teams and wider stakeholders (subject to information security protocols) Produce detailed mappings of current ('as-is') services and processes-both digital and offline-based on verified data Develop clear and More ❯

the user experience of our new mortgage services offering. Working alongside product management and development teams, you'll leverage your expertise in user-centred design to create intuitive, accessible, and engaging experiences for our customers. Key Responsibilities: User Research & Insights:?Conduct user research and usability testing to understand user needs, pain points, and behaviours, translating findings into actionable insights to inform design decisions. Information Architecture:?Develop and refine information architecture to ensure intuitive navigation and content organization across the mortgage services platform. Interaction Design:?Design user interfaces that are visually appealing and enhance user engagement, employing wireframes … mock-ups, and prototypes to effectively communicate design concepts. Collaboration:?Work closely with product managers, developers, and other stakeholders in an Agile environment to ensure alignment on product goals and user experience vision. User Journey Mapping:?Create user journey maps and personas to identify critical touchpoints, ensuring a seamless and positive experience More ❯

body. They are looking for a Service Designer with extensive experience in the Public Sector, and with Government Digital Services. In this role you will: lead the service design of end-to-end services that meet user needs and deliver policy intent lead the service design of user-centred services, ensuring accessibility … across digital touchpoints and service journeys map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security … allow) map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format facilitate workshops and co-creation sessions with stakeholders and users align service design with organisational goals, technical constraints More ❯

UX Designer Location: Manchester (Remote/Hybrid considered) Salary: Competitive plus excellent benefits Start: ASAP Ideal skills (UX Design, UX Research, B2B, Data, Power BI, Dashboards, building design systems) Who we are: Founded in 2003, Mobysoft provides data-based insight solutions to a wide range of social housing clients, supplying technology to help landlords to improve … the Product Management function key stakeholders within the business will include colleagues in Product Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data … driven applications. Actively take and find requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes More ❯

UX Designer Location: Manchester (Remote/Hybrid considered) Salary: Competitive plus excellent benefits Start: ASAP Ideal skills (UX Design, UX Research, B2B, Data, Power BI, Dashboards, building design systems) Who we are: Founded in 2003, Mobysoft provides data-based insight solutions to a wide range of social housing clients, supplying technology to help landlords to improve … the Product Management function key stakeholders within the business will include colleagues in Product Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data … driven applications. Actively take and find requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes More ❯

UX Designer Location: Manchester (Remote/Hybrid considered) Salary: Competitive plus excellent benefits Start: ASAP Ideal skills (UX Design, UX Research, B2B, Data, Power BI, Dashboards, building design systems) Who we are: Founded in 2003, Mobysoft provides data-based insight solutions to a wide range of social housing clients, supplying technology to help landlords to improve … the Product Management function key stakeholders within the business will include colleagues in Product Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data … driven applications. Actively take and find requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and user stories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes More ❯

Remote Active SC required IS A MUST Job Description: Service Designer with extensive experience in the Public Sector, and with Government Digital Services. Lead the service design of end-to-end services that meet user needs and deliver policy intent Lead the service design of user-centred services, ensuring accessibility and usability … across digital touchpoints and service journeys Map and analyse complex service ecosystems, identifying pain points, opportunities, and dependencies Collaborate with multidisciplinary teams including policy, operations, product, delivery, system design and user-centred design Design collaboratively and in the open, engaging and sharing knowledge with your whole team and wider (where information security … allow) Map existing systems and processes (online and offline), using verified information to provide evidenced 'as-is' Develop service blueprints, journey maps, and other artefacts to communicate service design concepts visually and in an easy-to-understand format Facilitate workshops and co-creation sessions with stakeholders and users Align service design with organisational goals, technical constraints More ❯

and using your skills in sketching, wireframing and prototyping to produce interface designs that align with the business goals of providing delightful experiences for our users. Responsibilities Leading Design Projects: Taking ownership of specific design projects within a squad, overseeing the entire process from initial research to final implementation. Turning Ideas into Wireframes and Prototypes: Translating … concepts into tangible design assets, creating both wireframes and interactive prototypes to visualize and test design solutions. Coordinating with Developers: Collaborating closely with development teams to ensure design specifications are understood and implemented accurately, addressing technical constraints as needed. Managing Design Iterations: Overseeing the iterative design process, making data-driven … decisions and continuously refining designs based on user feedback and testing. Contributing to Design Systems: Working within established design systems or contributing to the development and maintenance of new design guidelines and component libraries. Liaising with UX Research team and setting up user testing Participating in Multi-Disciplinary Teams: Working More ❯

and using your skills in sketching, wireframing and prototyping to produce interface designs that align with the business goals of providing delightful experiences for our users. Including: Leading Design Projects: Taking ownership of specific design projects within a squad, overseeing the entire process from initial research to final implementation. Turning Ideas into Wireframes and Prototypes: Translating … concepts into tangible design assets, creating both wireframes and interactive prototypes to visualize and test design solutions. Coordinating with Developers: Collaborating closely with development teams to ensure design specifications are understood and implemented accurately, addressing technical constraints as needed. Managing Design Iterations: Overseeing the iterative design process, making data-driven … decisions and continuously refining designs based on user feedback and testing. Contributing to Design Systems: Working within established design systems or contributing to the development and maintenance of new design guidelines and component libraries. Liaising with UX Research team and setting up user testing Participating in Multi-Disciplinary Teams: Working More ❯

thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. Our design focus ranges from websites and mobile apps to entertainment platforms and connectivity devices. We put the user of tomorrow at the centre of everything we do, and … we can’t wait to get started on what’s next. Summary As Design Lead, you'll be an innovator within our creative team, driving design initiatives for major clients while mentoring junior talent. You'll collaborate across disciplines to deliver solutions that exceed expectations and push creative boundaries. This role requires exceptional design … tools (Figma, Adobe Creative Suite) A confident communicator who inspires others with your vision Someone who embraces challenges to push creative boundaries Passionate about creating meaningful, user-centered design with distinctive character QUALIFICATIONS Experience in animation/prototyping (in ProtoPie) Experience working with Figma variables and ideally in a complex design More ❯

thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. Our design focus ranges from websites and mobile apps to entertainment platforms and connectivity devices. We put the user of tomorrow at the centre of everything we do, and … we can’t wait to get started on what’s next. Summary As Design Lead, you'll be an innovator within our creative team, driving design initiatives for major clients while mentoring junior talent. You'll collaborate across disciplines to deliver solutions that exceed expectations and push creative boundaries. This role requires exceptional design … tools (Figma, Adobe Creative Suite) A confident communicator who inspires others with your vision Someone who embraces challenges to push creative boundaries Passionate about creating meaningful, user-centered design with distinctive character QUALIFICATIONS Experience in animation/prototyping (in ProtoPie) Experience working with Figma variables and ideally in a complex design More ❯