Lead Service Designer
Telford, Shropshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
F5
UK-wide (Hybrid with travel to 1-2 days per month) Shape the future of public services We're looking for a Lead Service Designer to guide the design of complex, user-centred services for a major government department. You'll set the vision, foster collaboration across multidisciplinary teams, and make a real difference to how … work on transformational projects where the solution isn't always obvious, but your expertise and creativity will bring clarity and impact. What you'll do Lead complex service design projects from concept to delivery Champion user-centred design and GOV.UK service standards Coach and mentor teams in iterative, hypothesis-driven design practices … Plan and run inclusive, accessible, and sustainable design sessions Integrate data-driven insights into design decisions Build strong relationships with senior stakeholders and multidisciplinary teams Align user needs with organisational goals in a complex, evolving landscape What you'll bring Proven track record leading service design in government/public services Strong More ❯
Employment Type: Full-Time
Salary: £70,000 - £90,000 per annum
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