12 of 12 User-Centered Design (UCD) Jobs in Shropshire

of testing and training Help recommend and design modelling and testing approaches/methodologies Drive continuous improvement initiatives PROFILE: Required Skills Knowledge of human/user-centered design frameworks and processes Ability to identify and present actionable research insights to business stakeholders Requirements Elicitation, the ability to work with Subject Matter Experts … user story documentation The ability to work collaboratively with internal teams to shape user stories and acceptance criteria The ability to facilitate effective process design workshops to define detailed, complete and agreed processes The ability to identify significant gaps between as is and to be processes and business architectures and understand the steps required More ❯

As a Lead Service Designer, you will drive the design of complex, user-centered services across the department. You will help set the vision for service design, ensuring that iterative processes lead to successful outcomes. You will champion and facilitate collaboration across diverse multidisciplinary teams, fostering a culture of co-design … work, advocate for user-centred design, and create an inclusive environment for designers. Your skills and experience · Essential: Proven ability to lead complex, user-centered design projects from initial concept to final implementation. Experience in designing government or public services. Strong knowledge of the GOV.UK service standard. Strong skills in … define and lead the strategic direction of service design within the business area. Qualifications: Degree in Service Design, Interaction Design, User Experience Design, or a related field or equivalent experience. Relevant professional certifications or equivalent experience. Your security clearance To be successfully appointed to this role, it is a requirement More ❯

Researcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development of products, ensuring they are accessible, inclusive, and aligned with the needs of diverse users. With a design-led approach, you will guide services through … discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis methodologies. Collaborate effectively within multidisciplinary teams, including Product Managers, Content Designers, and Interaction Designers. Integrate More ❯

Researcher to join our team and contribute to the delivery of user-centred digital services. You will play a key role in shaping the design and development of products, ensuring they are accessible, inclusive, and aligned with the needs of diverse users. With a design-led approach, you will guide services through … discovery phase. Key Responsibilities: Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Take a design-led approach to user engagement, contrasting with traditional requirements or business analysis methodologies. Collaborate effectively within multidisciplinary teams, including Product Managers, Content Designers, and Interaction Designers. Integrate More ❯

basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other … experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. What skills and experience you … using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi More ❯

basis. You will be working with one of their public sector clients. It is essential you have GDS experience. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. As a User Researcher you'll: Work closely with Product Managers, Designers, developers, and other … experience including business, policy, and technical constraints. Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions. Help to embed user-centred design and user research best practices into teams and the wider business. What skills and experience you … using behavioural and attitudinal methods and knowing when to apply them appropriately. Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery. Experience working with Government Digital Service (GDS) service standards, using GDS design principles Strong storytelling, communication, stakeholder management, and facilitation skills. Experience working in multi More ❯

you. Role Title: Interaction Designer Location: Telford (hybrid working – 40% office) Duration: 6 months Pay-rate: £429/day Inside IR35 Role Description: Interaction Designer for supporting the Design changes needed within the many phases of One Login work that we have to deliver over the next few years. Helping shaping delivery for the team, working closely with … this Role? An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with a product or service. … To refine the services in light of external factors such as changes To policy, legislation, technology or user requirements What you’ll need A solid understanding of UCD • Ability to build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts -Ability to communicate credibly More ❯

/reports. An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with a product or service. … user researchers to refine the services in light of external factors such as changes to policy, legislation, technology or user requirements What you'll need UCD GDS Ability to build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts Ability to communicate More ❯

and operational procedures. Lead reviews and define the Target Operating Model (TOM). Engage with key stakeholders to capture requirements. Translate requirements into stories for developers and ensure design fits business … needs. Support User Acceptance Testing and recommend improvements. The Person Extensive experience as a Business Analyst on complex, high-value programmes. Experience with human/user-centered design frameworks. Involvement in data-focused projects/applications. Business process modeling/UML skills. Experience in Agile environments. Background or exposure to Public Sector More ❯

high-impact role focused on designing intuitive, accessible, and user-centred digital experiences, contributing directly to how the public accesses essential services. Job Responsibilities/Objectives Design and improve interaction patterns and user journeys to make government services simpler and more effective to use. Work closely with user researchers, service designers, content … designers, developers, and policy stakeholders to develop solutions grounded in user needs. Prototype and iterate design concepts based on user feedback and evidence. Collaborate with delivery teams to support the implementation of design changes across multiple project phases. Communicate designs and decisions clearly to both technical and non-technical stakeholders. Contribute to … Experience The ideal candidate will have the following: Proven experience in interaction design within complex service environments. Strong understanding of User-Centred Design (UCD) principles and methodologies. Ability to prototype at different levels of fidelity, including in code where needed. Confident working within agile, multidisciplinary teams and engaging with a broad range of stakeholders. More ❯

flows Someone who enjoys being part of a fast-moving, empowered squad and isn't afraid to get their hands dirty A self-starter who sees design systems, user insight, and iteration as essential to strong product outcomes What you're great at – Navigating Fidma to produce strong visual and user centric … design solutions Running user testing and applying insight from Hotjar, Clarity or similar tools to inform design decisions Working across mobile-first responsive experiences in an ecommerce context (any prior subscription brand exposure would be a plus!) Collaborating cross-functionally with developers, product leads and marketers to drive outcomes Communicating design decisions More ❯

flows Someone who enjoys being part of a fast-moving, empowered squad and isn't afraid to get their hands dirty A self-starter who sees design systems, user insight, and iteration as essential to strong product outcomes What you're great at – Navigating Fidma to produce strong visual and user centric … design solutions Running user testing and applying insight from Hotjar, Clarity or similar tools to inform design decisions Working across mobile-first responsive experiences in an ecommerce context (any prior subscription brand exposure would be a plus!) Collaborating cross-functionally with developers, product leads and marketers to drive outcomes Communicating design decisions More ❯