1 to 25 of 29 User-Centered Design (UCD) Jobs in the South East

Senior Service Design Manager London, hybrid We’re hiring a Senior Service Design Manager to lead meaningful, complex transformation projects within a large, global professional services organisation. Sitting within a growing internal digital experience and design function, this role will work across strategic initiatives … culture and enablement, GenAI experimentation, internal platforms, technology adoption and client facing service innovation. This is a highly hands on role, combining service design, user research, insight generation, prototyping and strategic thinking. You’ll work closely with senior stakeholders, technology and development teams, transformation specialists, data ...

experts to support your mental wellbeing You will be responsible for Lead UX work from problem definition to delivery, applying a strong design thinking approach Plan and carry out user research and discovery activities, using both qualitative and quantitative insights Translate research into clear problem statements … experience principles, user flows and design concepts Create and iterate wireframes, prototypes and high-fidelity designs using Figma Plan, run and analyse usability testing, feeding insights back into design improvements Work confidently with design systems, applying components appropriately and contributing improvements where ...

move to our brand new office in Hove! As an Interaction Designer, you will play a critical role in delivering user-centered designs that meet the needs of our public sector client. This role will help create the conditions for teams to adopt and embed user … methods within complex technology, platform or transformation programmes. Excellence in analytical thinking, process‐oriented skills, verbal, and written skills Grounding in user‐centred design, from concept to final delivery Knowledge of which tools, process, or methods to use and how to bring an agile delivery team ...

product and platform initiatives that help shape seamless customer and colleague experiences. Product Management sits at the intersection of business, technology, data, design, delivery, and customer experience. In this role, you will help frame customer and colleague problems, translate insights into product opportunities, define success measures, support prioritization … stories, backlog prioritization, sprint planning, demos, retrospectives, prioritization discussions, risk awareness, or delivery metrics. Exposure to customer research, design thinking, user-centered design, usability testing, journey mapping, product experimentation, launch measurement, post-launch learning, or accessibility practices. Familiarity with technical product concepts ...

product and platform initiatives that help shape seamless customer and colleague experiences. Product Management sits at the intersection of business, technology, data, design, delivery, and customer experience. In this role, you will help frame customer and colleague problems, translate insights into product opportunities, define success measures, support prioritization … stories, backlog prioritization, sprint planning, demos, retrospectives, prioritization discussions, risk awareness, or delivery metrics. Exposure to customer research, design thinking, user-centered design, usability testing, journey mapping, product experimentation, launch measurement, post-launch learning, or accessibility practices. Familiarity with technical product concepts ...

sports betting sector? We're partnering with an innovative and highly successful organisation seeking a creative, user-focused professional to help design engaging digital experiences that delight users and drive business success. This is an exciting opportunity to join a collaborative, forward-thinking team where your … ideas will directly influence product development and customer experience. You'll be involved in the full design lifecycle, from research and concept creation through to delivery, helping to shape products used by a large and growing customer base. Key Responsibilities Lead UX design initiatives across ...

services that deliver meaningful value for users and clients. Working at the heart of multidisciplinary teams, you will bring together business, technology, design, and delivery expertise to define product roadmaps, prioritise value, and drive continuous, iterative improvement.The successful candidate will champion user-centred design … backlog refinement, reviews, and retrospectives. •Make informed prioritisation decisions using data, user research, service performance metrics, and stakeholder feedback.User-Centred Service Design •Champion user-centred design principles throughout the product lifecycle. •Collaborate with User Researchers and Service Designers to understand ...

information governance and cyber security, ensuring data protection and compliance with best practices and regulations. Drive digital transformation, championing user‐centred design and the use of technology to improve operational efficiency and customer experience. Provide governance, assurance and oversight of the CAA’s portfolio of change ...

fast-paced environment. This would be well suited to a user-centred, strategic UX Designer who can confidently lead the entire design lifecycle, from understanding user needs through research to delivering polished experiences ready for development. Responsibilities: Own the end-to-end UX process … teammates Requirements: Experience as a UX Designer, Product Designer, or similar role Excellent knowledge of the iGaming industry Strong portfolio demonstrating user-centered design thinking and end-to-end project work Proficiency in Figma and Adobe XD Working knowledge of user research ...

team to define configuration requirements, manage SystmOne units, assist with testing, and improve the user interface using user centred design principles. About us We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million ...

understand problems, define solutions, and deliver meaningful outcomes. You will work closely with stakeholders across business, product, architecture, engineering, user-centred design, data, testing, and delivery functions, acting as the bridge between operational needs and technical delivery. This role requires someone who can confidently navigate ambiguity … teams move beyond requirements gathering to truly understand services, users, processes, dependencies, and organisational impacts. Key Responsibilities Lead business analysis activities across discovery, design, delivery, and continuous improvement phases Facilitate workshops, interviews, research sessions, and stakeholder engagement activities to understand user and business needs ...

product managers, or service designers. Exposure to data-driven product development, automation initiatives, or AI-enabled solutions. Understanding of customer journey mapping, service design, or user-centred design approaches. Experience operating in global teams across multiple locations and time zones. Guidant, Carbon60, Lorien ...

strategies into user stories, and work with cross-functional teams to deliver continuous value. You will champion user-centred design, leverage user research and performance metrics, and navigate governance and security considerations as part of the role. #J-18808-Ljbffr ...

technology services. The successful candidate will be responsible for defining product vision, creating product strategies, managing roadmaps, and working closely with engineering, design, operations, and business stakeholders to deliver solutions that create measurable value for customers and the organisation. The Product Manager will act as the voice … challenges, and opportunities. Gather, analyse, and prioritise product requirements. Use qualitative and quantitative data to inform product decisions. Champion user-centred design and customer experience improvements. Agile Product Delivery Work closely with engineering, architecture and delivery teams to ensure successful product development. Create and manage product ...

insights and translate them into features and actions that will allow service/product managers to iteratively improve their service for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype … testing, guerrilla research and usability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis ...

insights and translate them into features and actions that will allow service/product managers to iteratively improve their service for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype … testing, guerrilla research and usability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis ...

multidisciplinary delivery team, conducting research to understand user needs, behaviours and pain points and using those findings to shape the design and development of services. The successful candidate may support a number of service areas, including Digital Notebooks, Manage Appointment Booking, and Restoring Order & Control . … conduct user research across digital services and products Identify user needs, behaviours, pain points and opportunities for improvement Design and deliver qualitative and quantitative research activities, including interviews, usability testing, workshops and contextual research Analyse research findings and translate them into clear, actionable insights ...

government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver … Collaborate closely with developers throughout the delivery lifecycle. Contribute to backlog refinement, sprint planning, retrospectives, and other Agile ceremonies from a quality perspective. Design, develop, and maintain automated test suites. Integrate automated tests into CI/CD pipelines to enable continuous quality checks. Define and own test strategies ...

needs to delivering polished experiences ready for development, in a fast-paced online casino and sportsbook environment. The role emphasizes user-centered design, collaboration with product managers and developers, and leveraging design systems to ensure consistency and accessibility across ...

Engineer with proven expertise in C++ software development, software architecture, and maritime autonomy systems. The successful candidate will provide technical leadership for the design, development, integration, and support of advanced autonomous and embedded software solutions across multiple strategic maritime programmes. A few of our employee benefits are: Hybrid … wellbeing support Professional membership reimbursement (discretionary) What the role will involve The responsibilities of your role will include the following: Lead the design, development, and architecture of high-performance C++ applications for autonomous maritime systems. Provide technical leadership and mentorship to software engineers, promoting best practices in software ...

private sectors. Working as part of multidisciplinary Agile teams, you will collaborate with User Researchers, Developers and other specialists to design, prototype and deliver high-quality digital experiences. Youll design in the browser, develop user journeys and interaction concepts, and work closely … with developers to bring designs to life. Were looking for experience in interaction design, web and mobile interfaces, rapid prototyping, HTML and CSS, responsive design and accessibility. Youll be a confident communicator, comfortable working collaboratively and independently, and passionate about user-centred design ...

PERMANENT Location: Basingstoke/Hybrid Contract: Permanent, Full-time THE ROLE We are looking for an experienced UX Researcher to join our Product Design team and play a key role in understanding user needs, uncovering insights and influencing product decisions. You'll work closely with Product … Design, Engineering and wider stakeholders to ensure user research informs the development and improvement of digital products. KEY RESPONSIBILITIES * Plan and conduct qualitative and quantitative user research. * Run usability testing, interviews and remote research. * Identify research opportunities with cross-functional teams. * Analyse findings ...

comparable body of work. Ability to make, or demonstrate readiness to make, evidence-based priority and scope decisions. Experience working across discovery, analysis, design, delivery or operational adoption. Strong analytical and problem-solving skills, with the ability to understand complex operational processes, dependencies and impacts. Strong stakeholder engagement … another regulated and operationally critical environment. Experience working with complex, data-intensive or real-time digital products. Understanding of user-centred design, agile delivery, operational readiness and continuous improvement. Experience using Jira, Confluence, Azure DevOps or comparable product-delivery tools. Relevant Business Analysis, Product Owner, product ...

About Graphite We’re a digital experience agency specialising in healthcare and life sciences. Through strategy, research and design, we help organisations understand what creates value for the people they serve, then turn that understanding into digital experiences that are relevant, useful and easy to use. Our work … spans everything from customer research and experience strategy to service design, digital products, design systems and continuous optimisation — helping some of the world’s leading healthcare organisations create and scale better experiences for HCPs, patients and the people who support them. Joining Graphite means becoming part ...

effectiveness* Identify operational improvements and remove waste with the focus on leveraging existing platform and capabilities and strengthening controls* Facilitate the re-design of business processes including clarifying, identifying issues, and facilitating changes to attain the highest levels of customer service, efficiency, control, and compliance* Map customer journeys … identify enhancement to customer experience across all touchpoints* Apply Continuous Improvement methodologies and user-centric design principles to improve capabilities, processes, and tools* Ensure best practice is being adopted by identifying and scaling activities and disseminate best practices in a structured, repeatable way* Oversee delivery through ...