19 of 19 User-Centered Design (UCD) Jobs in the South West

pain points, and behaviours across large and complex journeys. Collaborating with stakeholders to define measurable service goals and objectives. Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience. Integrating design decisions across the multiple layers involved in delivering and running a service, including people … process, policy, legal, data, technology etc. Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals. Facilitating workshops and co-design sessions with users, stakeholders and cross-functional teams to ideate and iterate on service design concepts. Working closely with user … in service design, designing end-to-end services comprised of multiple digital products and touchpoints, and creating service design artifacts. Strong understanding of user-centered design principles and methodologies. Excellent visual and verbal communication skills, with the ability to effectively present and articulate design concepts. Experience working collaboratively More ❯

Senior UX Designer to join a high-impact team working on cutting-edge software applications supporting national security. You will play a key role in delivering intuitive, user-centered designs for tools that collect and analyse critical data for informed decision-making in a secure environment. This 9-month fixed-term contract offers the opportunity to … lead small design teams, shape end-to-end experiences, and be a pivotal part of the product design lifecycle from ideation through to delivery. What You'll Do Design high-quality UX artefacts including wireframes, prototypes, and journey maps Lead small teams and be accountable for quality delivery of design solutions Confidently … present and explain design choices to stakeholders and cross-functional teams Facilitate workshops to drive collaboration and alignment Work closely with Product Owners, stakeholders, and developers to ensure user needs are met Apply lean UX principles and agile methodologies across the project lifecycle What We're Looking For A strong portfolio demonstrating UX design More ❯

Senior UX Designer to join a high-impact team working on cutting-edge software applications supporting national security. You will play a key role in delivering intuitive, user-centered designs for tools that collect and analyse critical data for informed decision-making in a secure environment. This 9-month fixed-term contract offers the opportunity to … lead small design teams, shape end-to-end experiences, and be a pivotal part of the product design lifecycle from ideation through to delivery. What You'll Do Design high-quality UX artefacts including wireframes, prototypes, and journey maps Lead small teams and be accountable for quality delivery of design solutions Confidently … present and explain design choices to stakeholders and cross-functional teams Facilitate workshops to drive collaboration and alignment Work closely with Product Owners, stakeholders, and developers to ensure user needs are met Apply lean UX principles and agile methodologies across the project lifecycle What We're Looking For A strong portfolio demonstrating UX design More ❯

Service, Asana and Miro (S&I) Experience of devising and implementing organisational workflows and processes (S&I) Experience of working in delivery for a user-centred design team including content designers, user researchers and product managers. (S&I) Experience of capacity management (S&I) Benefits We recognise and value our employees as individuals and More ❯

the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of public services. They conduct user research employing qualitative … Interpret research findings to validate or challenge team understandings of problems and solutions. Encourage decision-making based on research insights. Skills, knowledge, and expertise Practice Experienced in user-centered, lean, and agile research methodologies including usability testing, contextual enquiry, rapid research, and evaluative research. Knowledge of accessibility and inclusive design. Understanding and adherence to Made Tech … Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good public service design and outcomes. Growth and satisfaction within the UCD community at Made Tech. We continually listen to our teams and evolve our benefits, including flexible benefit schemes, social and wellbeing events, paid counselling, and support services. Successful candidates may More ❯

service can do what they need to do, when they need to do it, in a way that is easy for them. Champions of user-centred design, they work with other Agile team members to test and iterate designs, and advise clients on how to get the best from design. As a Senior Consultant specialising in … UX you will: Advise clients on how to solve complex problems using interaction/UX design, people-centred design and Agile methodologies Lead multidisciplinary Agile teams to design services that meet identified user needs Advocate inclusive approaches and styles within UX design Build supportive relationships with clients and stakeholders, yet … challenge ideas and manage difficult conversations Key skills required for the Senior UX Designer: Advanced UX design skills, with experience of applying these across different environments Experience of working in multidisciplinary Agile teams to design and deliver user-centred services Experience of mentoring/training other UX designers or MCD teams Strong consultancy and More ❯

At Great State, we are dedicated to delivering exceptional user experiences through innovative design solutions. Our team thrives on creativity, collaboration, excellence, and a passion for making a positive impact. We are looking for a Senior UX Consultant who shares our commitment to great work and is ready to contribute to our UX practice. Role overview … ll run various types of UX projects with our clients, take an active role in developing our research practice and ensure that insight is effectively integrated into our design processes. You will collaborate with multidisciplinary teams to deliver UX work on our biggest projects. You'll get to work on products that are used by thousands of people … user journey maps. Design and lead client workshops. Champion quality, with meticulous attention to detail and polished execution in your work. Advocate for user-centered design principles and help our clients understand the value of user research. Stay up-to-date with industry trends and best practices. Play More ❯

across the UK Hybrid Working: Yes We are seeking a User Experience Consultant who is comfortable working across the full user-centred research and design process, possessing the ideal balance of creative, communication, and analytical research skills. Using their skills, knowledge, and understanding of UX best practices and methodologies, the successful candidate will work … independently, managing priorities effectively and work at pace. Experienced in specifying research participant recruitment criteria. Excellent at communicating an in-depth knowledge of the user centred design process. What you'll be doing Liaising with clients to understand their business objectives and documenting their requirements confidently. Developing and conducting appropriate research and other UX activities through … a range of methodologies including survey, depth interviews, usability testing, card sorting, competitor reviews, personas, journey mapping, service design, IA development, wireframing and prototyping development. Analysing research to identify problems and opportunities for product or service improvements. Making recommendations and confidently communicating these to product and design teams through a variety of formats such as written More ❯

non-London)/Up to £70,000 (London) + Benefits + Relocation Support An award-winning digital consultancy is seeking a Senior UX Designer to join its growing design practice. Renowned for delivering complex, human-centred services across the public and private sectors, this organisation partners with government departments, major institutions, and socially impactful enterprises. With an Agile … approach, they are looking for an experienced consultant who thrives in a collaborative, multidisciplinary environment. This role is perfect for candidates with experience in user-centred design , ideally with exposure to Government Digital Services (GDS) frameworks or similar complex service environments. The Role: As a Senior UX Consultant, you'll shape the future of services that … organisation. Key Responsibilities: Lead Agile teams to create services that are intuitive, accessible, and meet user needs Champion UX best practices, advocating for inclusive and accessible design Translate user research into impactful design decisions Mentor and line manage junior designers, supporting capability growth Build strong relationships with clients and stakeholders, while confidently More ❯

Leading Digital Transformation Business Delivering Large-scale, Long-term IT Projects for the Public Sector. Key Skills and experience: Strong experience in Agile delivery management , focusing on user-centered , iterative , and data-driven approaches Solid knowledge of Agile frameworks including Scrum , Kanban , and SAFe Demonstrable experience delivering projects to GDS standards , including passing GDS service assessments … Deep understanding of Government Digital Service (GDS) principles , including user-centered design , agile delivery , performance monitoring , and continuous improvement Proven ability to lead multidisciplinary teams in fast-paced delivery environments Excellent communication and stakeholder management skills, with the ability to present complex information clearly and concisely to varied audiences Skilled in identifying and resolving More ❯

Job Title: Design Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced … Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams … research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement and collaboration skills Strategic mindset and confidence in working with senior decision More ❯

Job Title: Design Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: 300- 600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced … Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams … research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement and collaboration skills Strategic mindset and confidence in working with senior decision More ❯

Job Title: Design Researcher Location: Bristol Harbourside (Hybrid - 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced … Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you'll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams … research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we're looking for: Extensive experience in UX, User, or Design Research roles Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement and collaboration skills Strategic mindset and confidence in working with senior decision More ❯

Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid – 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We … re looking for an experienced Design Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you’ll be doing: Leading both generative and evaluative research to inform product development … research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we’re looking for: Extensive experience in UX, User, or Design Research roles Proven ability to lead research initiatives and influence design direction Strong stakeholder engagement and collaboration skills Strategic mindset and confidence in working with senior decision More ❯

to our success, and we encourage applications from all people from all backgrounds with the experience and skills needed to perform this role. About the Chief Technology and Design Office Group This role is in Chief Technology and Design Office, part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all … IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first time. Job description As a HMRC Senior Quantitative User Researcher, you … excites you, this is the job for you. Person specification Your responsibilities will include: Planning, designing, building and analysing a range of quantitative research activities to support the design, development and continuous improvement of complex government services.? Carrying out a range of experimentation methods, such as A/B testing. Leading colleagues in developing clear and actionable findings More ❯

work on exciting projects that shape the future of in-vehicle digital experiences. This company offers a dynamic and collaborative environment where your insights will directly influence the design and development of groundbreaking technologies. If you're looking for a role that challenges you to think creatively while contributing to meaningful advancements, this is the perfect opportunity for … UX Designers to identify friction points and recommend improvements to usability and flow. - Capture and communicate user insights in a clear and actionable format to support design decisions. - Contribute to the creation of benchmarking insights, user personas, and attribute tracking. - Actively participate in sprint planning, maintain relevant testing documentation, and support early concept validation. … What You Will Bring: - Proven experience conducting usability studies and user testing. - Strong understanding of user-centred design principles and interaction design. - Ability to identify usability issues and provide actionable recommendations. - Excellent communication skills to present findings effectively to multidisciplinary teams. - A proactive and collaborative mindset, comfortable working in an agile environment. In this More ❯

next big step. Why This Role Stands Out: Flexible Hybrid Work: Mostly remote, with infrequent visits to client HQs in London, Manchester, or Glasgow. Purpose-Driven Projects: Help design accessible, efficient public services that matter to millions. Career Progression: Join a consultancy that invests in your growth with opportunities to lead, influence, and develop professionally. Competitive Pay: Up … all audiences. Agile Mindset: Comfortable working in Scrum teams, juggling multiple stakeholders and priorities with ease. Collaboration First: A natural team player who champions user-centred design at every stage. This is more than just a job its a chance to help shape how government services are delivered for years to come. Apply now if youre More ❯

next big step. Why This Role Stands Out: Flexible Hybrid Work: Mostly remote, with infrequent visits to client HQs in London, Manchester, or Glasgow. Purpose-Driven Projects: Help design accessible, efficient public services that matter to millions. Career Progression: Join a consultancy that invests in your growth with opportunities to lead, influence, and develop professionally. Competitive Pay: Up … all audiences. Agile Mindset: Comfortable working in Scrum teams, juggling multiple stakeholders and priorities with ease. Collaboration First: A natural team player who champions user-centred design at every stage. This is more than just a job its a chance to help shape how government services are delivered for years to come. Apply now if youre More ❯

knowledge and expertise to organise work. You will be able to communicate and work collaboratively with others. You must have experience of designing services everyone can use. Your design work will meet user needs and you must be able to build working-code prototypes. You will be able to followGOV.UK style guidelines. You have experience of … turning complex requirements into simple user journeys and interactions. Youwillwork with a multi-disciplinary project team. You will analyse problems and design solutions to those problems. You will help to ensure that services focus on user needs. You will work with other designers to improve design approaches and strategies. Your work will … meet project goals and delivery cycles. Youwillbe an integral part of the digital team and help maintain design and data standards. For full information on the role and assessment process please refer to the candidate pack attached. This role is contractually based at Temple Quay House, Bristol which is currently out of use due to undergoing refurbishment work. More ❯