1 of 1 User-Centered Design (UCD) Jobs in Stourbridge

Lead Service Designer

Hiring Organisation
Change-IT Consulting Ltd
Location
Stourbridge, West Midlands, United Kingdom
Employment Type
Contract, Work From Home
negotiation on the day rate - we would expect it to land around £750-£800 per day. Experience Required: End-to-end service design expertise: Proven experience leading large-scale service transformation from discovery through to live operation, delivering meaningful customer experience improvements and sustained operational change - not just … from strategic framing to practical execution. Proven ability to bring clarity, structure and direction in fast-moving, changing contexts. User-centred design leadership: Skilled in journey mapping, prototyping, testing, accessibility, and inclusive design; advocate and coach colleagues in user-centred approaches. Operational ...