3 of 3 User Experience Manager Jobs in the UK excluding London

The Role & Key Responsibilities Job Title Service Delivery Manager - User Experience & Improvement (Fixed Term Contract) Location Peterborough (Hybrid) Contract Fixed term contract until the end of September, 37.5 hrs per week Are you passionate about delivering exceptional IT service experiences and driving meaningful improvement through collaboration … and insight? Do you thrive on using data to enhance user satisfaction and streamline service performance? We're looking for a proactive and people-focused Service Delivery Manager - User Experience & Improvement to join our team on a 6-month fixed-term contract. You'll work … across teams to identify service pain points, manage escalations, and champion continuous improvement-ensuring our IT services align with user needs and deliver real value to the business. What you'll be doing: Act as a key point of contact for IT service delivery, ensuring user needs are More ❯

more at The Senior Manager of UX plays a critical role in bringing our products to market, reporting into the VP of User Experience. You'll work closely with Product and Engineering leaders and other business partners to ensure that the products we design and build are … aligned with user needs and expectations. As a senior member of the UX team, you will manage a distributed team of 7-10 UX designers, drive collaborative design practices, and ensure quality and a sense of urgency within the team, emphasizing the use of Agile tools and techniques. Responsibilities … ease of use and an engaging experience. Determine research needs to better understand users' behavior and goals. Serve as a subject-matter expert in user experience design and act as a thought leader for opportunities that solve business challenges, while meeting brand and user needs. Work across More ❯

thrive. What You'll Do As a member of BCG’s Global IT UX Center of Expertise (CoE), you will be working on the user experience for employees. You’ll be responsible for the creation and testing of service design blueprints research, and the analysis of employee needs … to understand and define end-to-end UX. Align with the CoE Value Measurement framework to capture and track service quality, efficiency and advocacy. User Research & Analysis: Conduct qualitative and quantitative user research to understand employee needs, behaviors, and pain points. Analyze user feedback and usage data … have made to the team’s broader strategic initiatives. Testing & Iteration: Gather feedback to refine and improve service designs. Iterate on designs based on user feedback and analytics to enhance the user experience. Innovation & Trends: Stay updated with the latest design trends, tools, and technologies. Advocate for and More ❯