1 of 1 User Experience Jobs in Alderley Edge

six individual businesses and over 1,000 colleagues. In this role, you will be the first point of contact for all IT services, requests, and incidents, gaining hands-on experience with hardware, software, and network support, while delivering excellent customer service in a professional and collaborative environment. In this role, youll work towards yourLevel 3 Information Communications Technician,delivered … Log and document incidents and service requests, identifying, classifying, and recording issues by type, symptoms, and resolution to maintain accurate records. Provide 1st line technical support, taking ownership of user issues and adopting a proactive approach to problem-solving. Act as a key point of contact for customers, delivering clear communication, timely updates, and an excellent overall user … week from Café Nero with a company mobile Discounted pizza every week from Pizza Express with a company mobile Desired Qualities, Skills and Knowledge: Strong customer service skills, with experience engaging users via telephone and face-to-face. Ability to understand and respond to customer needs with empathy and professionalism. Excellent organisational and time management abilities, able to prioritise More ❯