Business Change/Transition Consultant CGEMJP00328912
- Hiring Organisation
- Experis
- Location
- Knutsford, Cheshire, United Kingdom
- Employment Type
- Contract
solution is intuitive, adopted and operationally embraced. Align user experience with security outcomes. Own communication, training and adoption strategies. Responsibilities Lead UX discovery for new IDV and SSPR journeys (Helpdesk & Self Service). Conduct user research, usability testing and journey optimisation. Develop adoption and communications plans … Translate complex identity flows into user friendly experiences. Support change readiness across Helpdesk and wider user base. Essential Experience Identity centric UX experience (authentication, MFA, IDV, recovery journeys). Proven business change delivery across technology transformations. Experience designing accessible, low friction user journeys. Strong ...