2 of 2 User Experience Jobs in Bridgend

join our team, with a focus on both technical support and device provisioning. This role ensures the efficient deployment, configuration, and maintenance of end-user devices while addressing technical challenges to provide a seamless user experience. Your future duties and responsibilities Key Responsibilities Device Provisioning & Configuration: • Perform the … setup, configuration, and deployment of end-user devices (laptops, desktops, and mobile devices) according to established standards. • Ensure devices are properly imaged, configured with necessary software, and enrolled in device management systems (e.g., SCCM, Intune). • Conduct quality checks on provisioned devices to ensure compliance with organisational standards. Technical … Continuous Improvement: • Drive automation and scripting initiatives to enhance efficiency in provisioning workflows. • Participate in initiatives to optimise service delivery and improve the end-user experience. Collaboration & Documentation: • Work closely with the EUC Manager and other team members to enhance processes and service delivery. • Maintain accurate records and documentation More ❯

AI Integration : Lead initiatives on machine learning, automation, and AI to meet PSOW's needs while ensuring accountability, transparency, and proportionality. Continuous IT Improvement & User Support : Drive continuous improvement in IT services, supporting staff at all levels with systems that meet their needs and enhance the user experience. … Transformation : Track record of leading the development and delivery of digital, data, and technological transformation to improve efficiency and effectiveness. Senior Management & Matrix Leadership : Experience in overseeing business-critical projects and leading teams with matrix leadership across organizational and supplier boundaries. Innovation & Customer-Focused Services : Ability to drive innovation More ❯