23 of 23 User Experience Jobs in South Wales

Service Experience Manager Nr Cardiff (Hybrid – 2 days WFH per week) Salary: £50,000 + Full Benefits A leading UK Managed Services provider is seeking an experienced Service Experience Manager to drive service quality, end-user satisfaction, and continual improvement across Workplace and EUC services. This role … ideal for someone who thrives in operational environments, understands the realities of front-line service delivery, and is passionate about improving how users experience technology day-to-day. The Role As the Service Experience Manager, you'll be responsible for ensuring operational excellence across service operations, focusing ...

Understand how the product under test operates as part of a wider system. Plan, scope and manage solution‐level testing, including systems integration, interoperability, user‐experience considerations and end‐to‐end testing within continuous‐integration environments. Plan and execute exploratory testing for new features and defect fixes using … development lifecycle. Promote appropriate practices such as shift‐left testing, test‐driven development and continuous testing, and support their effective adoption. Education/or Experience An engineering degree, equivalent knowledge, or suitable practical experience. At least seven years of relevant industry experience. Experience designing and conducting software, device ...

Understand how the product under test operates as part of a wider system. Plan, scope and manage solution-level testing, including systems integration, interoperability, user-experience considerations and end-to-end testing within continuous-integration environments. Plan and execute exploratory testing for new features and defect fixes using … development lifecycle. Promote appropriate practices such as shift-left testing, test-driven development and continuous testing, and support their effective adoption. Education/or Experience An engineering degree, equivalent knowledge, or suitable practical experience. At least seven years of relevant industry experience. Experience designing and conducting software, device ...

communications and stakeholder management across a multidisciplinary programme. Proactive, structured progress reporting — stakeholders should never need to ask, \"where are we?\" Essential Skills and Experience Strong working knowledge of \"Government Stuff\" — governance, standards, and approval processes within a public sector delivery context. Experience using the AI Playbook, Green …/Teal Books, or similar government guidance frameworks. Experience supporting and leading multidisciplinary teams. Understanding of AI ethics and the associated legal implications. Confident use of Programme, Agile, and Waterfall methodologies, with clear tracking and reporting discipline. Understanding of security implications relevant to product and service delivery. Strong User ...

danaher-business-system) which makes everything possible. The Digital Workplace Regional Support Lead (UK) is the leader accountable for the performance, resilience, compliance, and user experience of Digital Workplace services across all UK sites, including manufacturing facilities, laboratories, warehouses, and head office locations. This role ensures operational stability … Infrastructure and Operations team. What you will do: Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures. Lead and govern Site IT teams across the region, setting standards, building capability, and driving accountability ...

supplier governance, operational service management, continual improvement and senior stakeholder engagement. It will suit someone who enjoys resolving complex cross-supplier issues, improving customer experience and bringing structure and accountability to service performance. What You'll Do: Own the end-to-end performance of a portfolio of IT services. … Lead the operational transition of new and changed services. Maintain service catalogue and configuration information. Develop continual-improvement plans and track measurable benefits. Improve user experience through automation, self-service and knowledge management. Support service continuity, disaster recovery and regulatory compliance. Provide clear service-performance reporting to senior ...

supplier governance, operational service management, continual improvement and senior stakeholder engagement. It will suit someone who enjoys resolving complex cross-supplier issues, improving customer experience and bringing structure and accountability to service performance. What You'll Do: Own the end-to-end performance of a portfolio of IT services. … Lead the operational transition of new and changed services. Maintain service catalogue and configuration information. Develop continual-improvement plans and track measurable benefits. Improve user experience through automation, self-service and knowledge management. Support service continuity, disaster recovery and regulatory compliance. Provide clear service-performance reporting to senior ...

37.5 hours per week Monday – Friday – Hybrid Working 2 days per week in Cardiff Office Salary £32000 to £45,000 (depending on experience) Atamis is a dynamic and rapidly expanding software business based in Cardiff. We provide analysis and management tools to both public and private sector organisations. … outcomes. As a Product Optimisation Specialist, you will play a key part in translating requirements into effective system configurations, directly contributing to an improved user experience and accelerated product innovation. This is an ideal position for someone who thrives on problem-solving, enjoys working with system logic ...

Services. This key role will drive the University's productivity, automation and AI roadmaps, ensuring digital technologies are effectively leveraged to improve efficiency, enhance user experience and support strategic priorities. You will lead the productivity team, optimisation and continuous improvement of productivity platforms, automation services and AI-enabled ...

role will support the delivery of productivity, automation and AI-enabled services, helping to ensure digital technologies are effectively leveraged to improve efficiency, enhance user experience and support organisational priorities. You will support the implementation, operation and continuous improvement of the university efficiency agenda through our productivity platforms ...

lead the Productivity Team. This role drives productivity, automation and AI roadmaps, leveraging Microsoft 365, Power Platform and Copilot to improve efficiency and user experience. Working with stakeholders across the University, you will identify opportunities to streamline processes and support digitally enhanced teaching, learning and professional services. #J ...

role will support the delivery of productivity, automation and AI-enabled services, helping to ensure digital technologies are effectively leveraged to improve efficiency and user experience. Working with stakeholders across the University, you will implement, operate and continually improve productivity platforms, leveraging Microsoft 365, Power Platform and #J ...

days per week onsite at the Cardiff office. The position offers a salary ranging from £32,000 to £45,000 depending on experience and sits within our expanding software business.) You will translate requirements into effective system configurations, enhance user experience, and contribute to innovation across ...

Product and Growth to lead our Go.Compare product vision and growth strategy. You will direct cross-functional teams spanning product management, UX, CRO, and performance marketing to deliver scalable digital experiences. You will partner with executive peers across Technology, Commercial Trading and Brand Marketing to optimise conversion funnels and drive ...

reusable components to deployment processes and delivery methods. If you spot a better way of doing something, we’ll want to hear it. Experience Over three years in a professional environment is desirable, but we know this area changes quickly, so we’re open to applicants with different backgrounds … developers, designers, strategists, marketers and content specialists. Everyone works closely together, which means our developers are involved in more than just code. Design, UX, content, accessibility, hosting, performance, marketing and long-term support all connect here. Our aim is to keep growing as one of Wales’ most trusted digital agencies ...

leadership role, not a hands-on development one. You’ll lead a team that includes a Lead Architect, a front-end/UX developer, IT support and a data analyst. What you’ll be responsible for Gathering requirements from every department and publishing a roadmap with clear priorities Delivering projects … routine, with no last-minute scramble A shrinking, well-understood backlog and a technology team recognised for what it delivers What you’ll bring Experience leading a technology function in a growing mid-sized or larger organisation, including owning the strategy and roadmap A track record of business transformation ...

leadership role, not a hands-on development one. You’ll lead a team that includes a Lead Architect, a front-end/UX developer, IT support and a data analyst. What you’ll be responsible for Gathering requirements from every department and publishing a roadmap with clear priorities Delivering projects … routine, with no last-minute scramble A shrinking, well-understood backlog and a technology team recognised for what it delivers What you’ll bring Experience leading a technology function in a growing mid-sized or larger organisation, including owning the strategy and roadmap A track record of business transformation ...

role works closely with the ServiceDesk Delivery Manager, Technical Team Lead, wider support teams and USW IT stakeholders to maintain a reliable and positive user experience. The role is expected to balance excellent customer service, effective ticket management, clear communication, accurate documentation and appropriate escalation, while contributing to first … also support device setup and onboarding, endpoint security and compliance , while contributing to knowledge sharing, documentation and continuous service improvement. This is a varied, user-focused role where you’ll have the opportunity to develop your technical skills, work collaboratively with experienced IT teams and help improve the overall ...

final test plan. Good understanding of System/Solution testing, interoperability and longer-term stress/reliability testing. Considers E-2-E and UX of the System/Solution when test planning. YourExperienceandBackgroundinclude: Engineering degree or equivalent or suitable experience. Minimum of +4 years of related industry experience. Prior experience of device testing, embedded firmware, software testing, or other related testing experience Cloud & IAC: AWS and/or Azure; Terraform; Docker; version-controlled, repeatable environments and CI/CD integration. Test-as-code: Test cases and automation authored as code; pipeline execution, reporting, and release gating; NUnit test ...

direct our product vision, user acquisition, and growth strategy from our Cardiff office. You will lead cross-functional teams across Product Management, UX Design, and Conversion Rate Optimisation to deliver scalable digital experiences. By combining customer insights, experimentation, and data analytics, you will optimise funnels and accelerate sustainable business ...

International Baccalaureate (IB) is seeking a Software Engineer in the Educator Experience domain based in Cardiff, UK. You will be embedded in a cross-functional squad, developing and improving software solutions … applying engineering best practices to support reliable delivery across the educator-facing ecosystem. Reporting to the Engineering Manager, you will collaborate with product management, UX and data teams to strengthen in-house capability and reduce technical risk, enhancing #J-18808-Ljbffr ...

team, based in Cardiff. The role directs product vision, user acquisition, and growth strategy across multiple verticals, leading cross-functional teams in Product, UX, and CRO to deliver scalable digital experiences. You will partner with executives across Technology, Commercial Trading, and Brand Marketing to drive data-informed decisions, experimentation ...

Salary: £41,691 - £52,114, negotiable depending on experience Job Type: Full-Time, Permanent Location: Cardiff, UK Hybrid working: 2 days in office About the IB The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with … engineering practices, and supports reliable delivery across the IB's educator-facing digital ecosystem. Reporting to the Engineering Manager and working alongside product management, UX, data and engineering colleagues, you will contribute to stable, scalable platforms and the continued modernisation of educator-facing systems. Your work will help strengthen ...