2 of 2 User Experience Jobs in Cleveland

advanced Information Technology systems engineering support both hardware and software to all Sembcorp UK Sites. Key Roles and Responsibilities: Provide Service Desk support and 1st level assistance, knowledge, and user support in all aspects of Service Desk to ensure the Sembcorp UK business gets maximum benefit from IT systems. Responsible for maintaining the Company Service Desk ticket system and … Desk manager or the IT Service Delivery Manager when SLA’s could be broken. Specify and deliver Information Technology hardware/software solutions to meet the needs of the user and SCU UK business strategy. Provide Technical assistance, knowledge, and user support in all aspects of IT to ensure the UK business gets maximum benefit from IT systems … Provide remote Technical support to Server\Desktop, Local\Wide Area Network (LAN\WAN) infrastructure and all business applications. Your time will mainly be spent on user IT support and Service Desk monitoring but may also include involvement in project work where appropriate. Where required liaise with other departments, consultants and third parties to ensure that any resources are made More ❯

our business management system. Stakeholder Collaboration : Gather requirements and deliver software solutions. Technology Innovation : Implement new technologies to streamline processes. Tool Development : Create tools to reduce errors and enhance user experience. System Integration : Develop software to integrate with back-end systems. Pipeline Maintenance : Improve and maintain our development pipeline. Issue Resolution : Troubleshoot and debug issues promptly. Our perfect candidate … peer learning. If this aligns with your own personal growth mindset, we would love you to apply. Relevant degree or equivalent (desirable) Full UK driving license (desirable) Substantial practical experience with PHP and MySQL (MariaDB), demonstrating proficiency in both technologies Ability to build strong working relationships (internal/external) Strong communication, and relationship-building skills Ability to break down … complex problems and find solutions Experience with Linux/Docker is a plus Experience building RESTful API Knowledge of front-end technologies like Bootstrap, JavaScript, SCSS, etc Understanding of code versioning tools like Git Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central to our culture, and we More ❯