6 of 6 User Experience Jobs in County Antrim

partners, and ensuring timely and compliant execution across multiple jurisdictions and stakeholder groups. This role is specifically within the Data Transfers Office, focusing on delivering an exceptional and compliant experience for our internal stakeholders. Key Responsibilities: Responsibilities Leadership & Operational Excellence : Lead and operationalize cross-border data clearance activities covering privacy, outsourcing, localization, and data sovereignty requirements for a significant … progress. Strategic Operating Model : Design and implement a scalable and efficient operating model aligned with Citi's global data transfer framework, optimizing processes for maximum effectiveness and a superior user experience. This includes a proactive problem-solving mindset to anticipate and address challenges before they arise. Cross-Functional Collaboration : Collaborate effectively across global legal, compliance, technology, and business teams … promptly, and develop effective remediation strategies to mitigate potential issues, always prioritizing the safety and confidence of our data transfer processes for the benefit of our internal clients. Qualifications & Experience Experience : Progressive experience in privacy, regulatory operations, legal, compliance, or data governance within global financial institutions or enterprise settings, demonstrating a deep understanding of service delivery in More ❯

Technology) £28,017.60 per year + perks & benefits | Belfast | Full-Time, Permanent | 40 hours per week Are you a fluent German and English speaker passionate about technology and customer experience? We're hiring Bilingual Customer Support Specialists to join an innovative VR technology team in Belfast, supporting users worldwide across multiple channels. ABOUT THE ROLE: Bilingual Customer Support (German … forums, responding professionally and maintaining brand tone Troubleshoot VR hardware and software issues, providing clear step-by-step guidance Spot trends in customer feedback and escalate issues to improve user experience Build positive online communities by encouraging user participation and engagement Document customer interactions accurately and maintain detailed case notes Collaborate with technical teams to resolve complex … issues and improve support processes WHAT WE'RE LOOKING FOR: Essential: Fluency in German and English (minimum B2 CEFR level in both languages) Experience in customer service, technical support, or social media support roles Strong written communication skills with attention to detail Typing speed of 55 WPM with 95% accuracy Confidence dealing with technical queries and troubleshooting customer concerns More ❯

ROLE Looking for a Business Analyst to join my clients fast-paced, Agile team. You will be required to work closely with Project Managers, Product Owners, Software Developers and UX/UIDesigners to ensure the delivery of requirements resulting in high-impact value outcomes for their end users. THE RESPONSIBILITIES Gather, analyse and translate business requirements into user stories … Ensure requirements translate effectively into intuitive user experiences Translate complex requirements into clear, deliverable outcomes Refine product backlogs, plan sprints and deliver roadmap objectives Lead requirements and discovery workshops, mapping business processes, workflows, and systems Evaluate product performance and stakeholder feedback to inform continuous improvement initiatives THE REQUIREMENTS Have some experience as a Business Analyst in a software … development environment Experience using Jira and Confluence Strong analytical, problem-solving, and communication skills Demonstrated experience in Agile delivery, managing multiple priorities in a fast-paced setting A passion for leading product development and finding fixes and improvements for said products Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the More ❯

We seek a talented individual who combines strong Requirements We are looking for candidates with at least 3 years of professional web application development experience. You should have recent experience with React functional components. Experience with other frameworks is also considered. A proven ability to write integration and unit tests with AWS is beneficial. Responsibilities In this role … you will design, develop, and maintain user interfaces using React and TypeScript. You will ensure high-quality code through automated testing, with a focus … on integration tests. Collaborating with Business Analysts to provide clear documentation for code, processes, and configurations. Technologies AWS, CSS, Figma, Git, Support, JIRA, JavaScript, NextJS, React, TypeScript, Web, Yarn, UX, UI Design, Cloud, and more. More ❯

opportunities. Support & Issue Resolution: Act as the customer's advocate within the organization to resolve issues promptly. Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction. Provide regular reports and insights to management on customer … trends and areas for improvement. Requirements 3+ years of experience in customer success, account management, or a related field. Experience in the SaaS, e-commerce, or finance industry is a plus. Strong interpersonal and communication skills. Excellent problem-solving and conflict-resolution abilities. Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango). … A functioning webcam. A noise canceling USB headset. A quiet, dedicated home office space. Peripherals and Workspace: A smartphone for communication and verification purposes. Benefits Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real More ❯

helping users worldwide through social media, live chat, email, apps, and phone. What you'll be doing: Customer Support Specialist German & English Deliver a first-class white glove support experience across multiple channels. Engage with customers in both German and English, resolving technical and non-technical issues. Monitor social media and online forums, responding in a professional and brand … aligned tone. Spot trends, escalate issues, and help improve the user experience. Build a positive online community by encouraging user participation. What were looking for: Customer Support Specialist German & English Fluency in German and English (minimum B2 CEFR level). Experience in customer service and/or social media support. Strong written communication and attention to detail … typing 55 WPM with 95% accuracy). Confidence dealing with a mix of technical queries and customer concerns. Interest or experience in VR/gaming is desirable. This role offers the chance to be part of an exciting industry while developing your career in a supportive, team-focused environment. ? Apply now More ❯