2 of 2 User Experience Jobs in Epsom

The successful candidate will need to possess strong leadership and management abilities Must excel in customer service skill, resolve IT-related issues promptly and effectively, and ensure a positive user experience across the college community. Strong understanding of security best practices in all aspects of information security, with attention to detail and a commitment to thorough documentation. Experience …/PaaS/SaaS hosting (preferably Azure), including the consolidation and modernisation of legacy systems to fit cloud environments. Relevant certifications in support and architecture. Robust networking background, with experience in managing multiple sites from firewalls to edge switches (Cisco Meraki), and familiarity with SD-WAN, IPv6, VPN, BGP, and Zero Trust/Zero Trust Network Access (ZT/… ZTNA). Experience with on-premise solutions, e.g. VMware. Proficiency in managing enterprise storage solutions across on-prem and cloud environments. Ability to work effectively as a team player, sharing knowledge with both junior and senior staff members. Knowledge of cloud networking. Familiarity with automation or containerisation technologies, particularly power-shell scripting. Experience with Intune/Jamf MDM More ❯

Technology Service Desk Engineer Epsom/Hybrid | Technology | Permanent | Full Time Competitive salary, depending on experience 37.5 Hours Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we'll do whatever it takes to look after the UK's wellbeing. It … customer service, demonstrating empathy, patience, and effective communication skills. Maintain a high level of professionalism and ensure customer satisfaction throughout the support process. Continuously strive to enhance the end-user experience and exceed their expectations. Utilise IT service management principles and processes to deliver efficient and effective service delivery. Follow best practices and standard operating procedures in incident … service support. As our Technology Service Desk Engineer , you will bring: A bachelor's degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent work experience. Proven experience in a technology service desk or support role, providing second-line technical assistance to end-users. Coding and scripting would be a bonus Strong understanding of service management principles More ❯