2 of 2 User Experience Jobs in Kettering

User Experience and Service Design Lead

Location
Kettering, England, United Kingdom
About the role This role is pivotal in helping the council design and improve digital services around real user needs. As a User Experience and Service Design Lead in the Digital team, you will work with both staff and residents to understand processes, workflows, and user journeys. You will help identify process improvements and shape accessible, intuitive and evidence-led digital experiences. You will combine user experience design, service design, user research and business analysis skills to support service improvements and change guided by data and insight, with the customer ...

Lead, User Experience & Service Design (Hybrid)

Location
Kettering, England, United Kingdom
North Northamptonshire Council is seeking a User Experience and Service Design Lead to shape digital services around real user needs in our Digital team. You will work with staff and residents to understand processes, journeys and opportunities for improvement. You will combine user research, service design ...