2 of 2 User Experience Jobs in Lutterworth

troubleshooting expertise to resolve complex application issues. Maintain and monitor testing environments to ensure reliable development and deployment processes. Continuously evaluate software performance, identifying and implementing improvements to enhance user experience. Support software projects and drive timely delivery of application updates and releases. Act as a key liaison between IT and business units to ensure alignment with organisational goals. … Maintain strong working relationships with software vendors and manage annual license and support contracts. Ensure application architecture and processes meet security and compliance standards. Ideal Candidate Profile: Proven experience leading a software support or quality assurance team. Strong technical problem-solving skills and attention to detail. Effective communication skills, with the ability to bridge technical and non-technical discussions. … Excellent multitasking and project management abilities. In-depth understanding of the software development lifecycle and QA methodologies. Preferred Skills & Qualifications: Experience in a similar leadership role within IT or software support. Familiarity with tools such as Azure DevOps, SQL, IIS, Postman API testing, and version control systems. Knowledge of mobile testing platforms is a plus Background in software testing More ❯

and strategies. 4. Guide and assist colleagues from the wider team and across BACP in writing and editing copy specifically for online communications, ensuring it is effective, accessible and user-friendly and adheres to BACP website style guidelines. 5. Support, advise and assist colleagues in technical process to create and upload additional content and assets, such as images, pdfs … risk. 7. Have delegated responsibility for website structure, design, consistency and writing style in line with BACP brand guidelines; with a focus on accessibility, usability, EDI and improving the user experience. 8. Proactively support the WCM in monitoring and reporting on the performance of the website, using Google Analytics or other analytic software to understand and make recommendations for … improving user experience, and to track behaviour and engagement outcomes to support BACP campaigns. Assist in identifying and monitoring appropriate KPIs. 9. Support wider organisational teams by providing regular and adhoc reports on website performance for their areas and KPIs. 10. Proactively support the WCM in monitoring and reporting on the SEO performance of the website, identifying challenges More ❯