1 to 25 of 31 User Experience Jobs in Manchester

Senior User Researcher - UX Research, Accessibility, Agile £Market Rate (Inside IR35) Hybrid/2 days onsite - Manchester preferred 6 months initially The role will lead end-to-end user research across digital products within a regulated environment, working alongside multidisciplinary Agile teams to ensure customer needs and behaviours … contribute to developing research capability and ways of working across the team. Key Requirements Strong experience as a User Researcher/UX Researcher. Experience delivering both generative and evaluative user research. Strong end-to-end research capability, from planning and participant research through to synthesis ...

Senior User Researcher - UX Research, Accessibility, Agile £Market Rate (Inside IR35) Hybrid/2 days onsite - Manchester preferred 6 months initially The role will lead end-to-end user research across digital products within a regulated environment, working alongside multidisciplinary Agile teams to ensure customer needs and behaviours … contribute to developing research capability and ways of working across the team. Key Requirements Strong experience as a User Researcher/UX Researcher. Experience delivering both generative and evaluative user research. Strong end-to-end research capability, from planning and participant research through to synthesis ...

looking for a proactive and collaborative IT Change Consultant to support the successful adoption of change across our clients organisation. Working across adoption, user experience, communications, engagement, training and support, you will turn complex information into clear, practical guidance and coordinate activities that help colleagues prepare … embrace new ways of working. Key responsibilities Adoption and user experience • Knowledge-based articles: Establish which articles need to be created, updated or retired, develop an issue schedule and track progress against use-case and wider change go-live dates. • User testing: Capture testing requirements for each ...

improvement, the Service Request Lead ensures the delivery of a seamless and customer-focused request fulfilment service. The role contributes to an improved end-user experience, enhanced operational performance, increased service quality, and the delivery of measurable business value across the organisation. Hybrid working: The places that … identify risks, trends, and improvement opportunities. Collaborate with internal stakeholders, service providers, and customers to resolve issues, improve service outcomes, and enhance the end-user experience. Drive continual service improvement initiatives that increase operational efficiency, strengthen service performance, and deliver measurable business value. You can bring your whole self ...

Manchester-based brand in the middle of a major digital transformation. You'll be the go-to person for product knowledge, working with engineering, UX (User Experience) and operational teams to shape customer-facing web and mobile products. The role suits someone who works well on their … processes work today and how they should work in future (As-Is and To-Be), both internally and for customers Working with the UX team on customer journeys and digital experiences Getting involved in Agile delivery, including sprint ceremonies and backlog refinement Looking into how systems and operations are performing ...

role in the ongoing development, optimisation, and support of a global Workday environment. Client Details You'll be at the heart of driving user adoption, enhancing business processes, delivering impactful analytics, and helping shape the future of people technology. Description Working closely with the HCM Systems Lead … help ensure Workday continues to deliver an exceptional experience for employees, managers, and HR teams by: Supporting the configuration, maintenance, and optimisation of Workday Managing security, audits, data loads, and system governance activities Resolving complex system queries and providing expert user support Creating reports, dashboards, and workforce insights ...

help accelerate the adoption of AI-enabled solutions across our engineering and transformation ecosystem. This role will bring end-to-end development expertise, spanning user experience, application logic, APIs, data integration, and AI solution delivery. The successful candidate will design and build scalable developer-focused solutions, connecting front … successful in this role, we're seeking the following: Bachelor's degree in computer science, engineering, or a related discipline, or equivalent work experience required; advanced degree is beneficialSignificant experience in software development required; experience in the securities or financial services industry is a plusPrior experience ...

understand business needs, challenge existing processes and translate strategic objectives into clear product direction. Requirements Gathering: Gather, define and refine business requirements, producing clear user stories, acceptance criteria and specifications for the development team. Software Delivery: Collaborate with the internal development team to plan, prioritise and coordinate delivery, removing … maintaining appropriate quality and governance. Product Strategy: Contribute to product strategy and roadmap development, identifying opportunities to enhance existing products and introduce new capabilities. User Experience: Represent the needs of end users, ensuring products are intuitive, efficient and aligned with real-world operational requirements. Testing and Releases: Coordinate ...

solutions are delivered. As the programme progresses, you'll become a trusted technology partner to Finance and Procurement stakeholders, helping to optimise processes, improve user experience and drive continuous improvement across the SAP landscape. Your Responsibilities Will Include: Contributing to fit-to-standard workshops across Finance and Procurement … Supporting integration design across S/4HANA, Concur, Ariba and BlackLine. Gathering, analysing and documenting business and technical requirements. Participating in integration testing and User Acceptance Testing activities. Creating realistic test scenarios that reflect end-to-end Finance and Procurement processes. Supporting end-user training and business readiness ...

that deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service design workstreams from discovery through to delivery, shaping innovative products and services … environments Excellent storytelling and communication skills with a broad range of stakeholders Experience working within agile, cross-functional teams alongside user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities and work proactively under tight timescales Experience engaging ...

Global Product Owner to lead the evolution of a global IT Service Desk, combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation … escalation models, SLAs, and operational governance frameworks. Own the global Level 1 & Level 2 IT support service, ensuring high levels of service performance and user satisfaction. Lead service reporting and performance analytics, using data to identify trends, improve outcomes, and support decision-making. Ensure consistency, standardisation, and best practice ...

Provide regular updates on roadmap progress, delivery status, risks and priorities to senior stakeholders. Simplify and retire unnecessary system complexity to improve maintainability and user experience. Key Activities Maintain and prioritise the functional backlog and product roadmap. Facilitate requirements-gathering and prioritisation workshops with business stakeholders. Manage third-level … internal technical teams and external support partners. Test and validate system enhancements prior to release. Support international site rollouts and go-live activities. Monitor user engagement, platform performance and adoption metrics. Ensure alignment with technology vendors and platform roadmaps. Success Measures Achievement of support SLA targets. High platform availability ...

work on a range of exciting projects for many different clients across all sectors. The roles of the Workplace Engineer operate within the User Experience capability, focusing on consulting, architecture designing, building, migrating, and testing workplace services and solutions. Are you passionate about helping organizations transform their work … culture and productivity with Microsoft Cloud solutions? Do you have the skills and experience to design and implement modern workplace solutions that meet the needs and goals of complex enterprises? If so, we are looking for you. Hybrid working: The places that you work from day to day will ...

establish a centralised identity repository to support identity verification across multiple services. The end result will be a modern, integrated identity solution that improves user experience, enhances security and enables future digital innovation. Key Responsibilities Lead the successful delivery of strategic business change and technology projects through … promoting project management best practice across the organisation. Provide leadership, coaching and direction to project team members as required. You will have: Proven experience delivering complex strategic change and transformation projects. Strong project management expertise across planning, governance, budgeting, risk management and benefits tracking. Experience delivering technology-enabled ...

services. In Domains UK we specialise in digital transformation and believe that being product-centric is essential to achieving meaningful outcomes. We champion user-centred thinking and work with our clients to both design change and support full delivery of change. We consider ourselves ‘product people’ and work across … continuous improvement. Translate user insights, customer needs, and business goals into clear product roadmaps and prioritised backlogs. Collaborate with multidisciplinary teams including UX, research, engineering, change, and operations to deliver user-centred digital products. Use data, performance metrics, and market insights to drive decision-making, measure success ...

coaching and operational performance. Key Actions Build and maintain scorecards, processes and category structures within the conversation intelligence platform to measure agent behaviours, customer experience and compliance Extract, transform and analyse conversational data using Power BI, Excel and SQL, ensuring insight is accurate, accessible and structured for wider business … Quality Assurance, Operations and Risk with clear commentary and actionable recommendations Apply conversational design principles to identify the language and behaviours that influence customer experience, escalation, vulnerability and resolution quality Translate behavioural insight into practical coaching frameworks and performance conversations in collaboration with Quality Assurance, Knowledge and operational teams ...

party suppliers and in-house technical teams, you will shape priorities, lead product improvements and ensure our systems continue to meet evolving business and user needs. You will play a key role in maximising the value of Jigsaw's technology investment, improving user experience and supporting continuous … early should we receive a sufficient number of applications. Use of Artificial Intelligence (AI) in Your Application Your application should reflect your own skills, experience and motivation for the role. While we recognise that AI tools may be used in limited circumstances, such as reasonable adjustments or accessibility support ...

product team and own design for one of their product areas. Working closely with a Product Manager and Engineering Lead, you'll use your UX, UI and research skills across the full design process from discovery through to final, production-ready UI click apply for full job details ...

Administrator with a strong foundation in core Salesforce configuration who wants to build a long-term career within Salesforce platform management and development. Existing experience with coding is useful, but not essential - attitude, problem-solving capability, and a willingness to learn are our top priorities. You'll join … doing: * Supporting users of the custom Salesforce platform * Troubleshooting and resolving application issues * Developing new functionality alongside the Salesforce team * Enhancing performance and user experience * Learning Salesforce development tools and best practices Why join? * Full training and support within Salesforce technologies * Clear progression opportunities across Software Delivery * Collaborative ...

markets. We harness the ideas, expertise, and professionalism of our global workforce, which are integral to our continued success. The accessibility and depth of experience of our industry-leading analysts, combined with our broad sector expertise, help market participants make important credit decisions with confidence. Fitch Ratings is currently … prioritise features and ensure a shared understanding of sprint goals and backlog priorities. Lead the Agile squad in defining and aligning sprint goals, ensuring user stories are ready for delivery and supporting the squad in meeting sprint commitments. Support the squad in identifying dependencies, delivery risks, and other execution ...

delivering high-profile public sector digital transformation programmes. You'll have the opportunity to tackle complex challenges, influence service strategy and design intuitive, accessible, user-centred services that make a genuine difference to people's lives. WHAT YOU'LL BE DOING Leading end-to-end service design activities, from … accessibility requirements and inclusive design principles. Planning and facilitating workshops, stakeholder sessions, co-design activities and design sprints. Working closely with multidisciplinary teams, including UX/UI Designers, User Researchers, Product Owners and Developers. Using research, insights and service mapping to identify opportunities and improve customer experiences. Supporting ...

Finance 247 is a passionate, backend-leaning technologist with a strong interest in modern web technologies and best practices. You'll have advanced experience with Vue 3 and its associated ecosystem, TypeScript, and Node, and be comfortable working with SQL - and because we use generative AI to design … with CRM or similar business-critical, data-driven products. Experience integrating generative AI services into production products. Skilled in performance optimisation and improving UX at scale. Knowledge of partner-ready or multi-tenant platforms with customisable features. Experience with the Cloudflare developer platform (Workers, Pages ...

exciting public sector digital transformation projects? This is your chance to shape the future of digital services, solve complex challenges and create meaningful, user-centred experiences that make a real difference. WHAT YOU'LL BE DOING Leading end-to-end service design workstreams, from discovery through to delivery. Shaping … innovative, user-focused digital services. Applying GDS standards, accessibility and inclusive design principles. Facilitating workshops, co-design sessions and design sprints. Collaborating with UX/UI designers, researchers, product owners and developers. Mentoring junior designers and helping shape the wider design practice. WHAT WE'RE LOOKING FOR 5+ years ...

with a strong focus on TDD, pairing, continuous integration and shared ownership . You'll join a cross-functional Scrum team alongside Product Managers, UX Designers, Test Analysts and fellow Engineers, taking ownership of features from initial idea through to production. At Senior level, you'll also play an important … experienced Java Engineer who combines strong technical ability with a collaborative approach to software development. You'll ideally: Have strong commercial Java development experience Be comfortable delivering complex features end-to-end Care about clean, maintainable and well-tested code Have experience with, or a genuine interest ...

D365 Finance & Operations Support Analyst Manchester | £45,000 - £50,000 | On-site Do you have experience supporting Microsoft Dynamics AX or D365 Finance & Operations and want an opportunity to take greater ownership of a business-critical ERP platform? An established UK organisation is looking for a D365 Finance & Operations … technical partners where required. Supporting users across different business functions, helping them get the most out of the ERP platform. Assisting with system administration, user permissions, configuration and general maintenance. Supporting upgrades, testing, deployments and ongoing improvement projects. Identifying recurring issues and opportunities to improve system reliability, efficiency ...