1 to 25 of 65 User Experience Jobs in Manchester

related bonus scheme Enhanced maternity and paternity pay Main and Scope of the Job We are seeking a strategic, data-driven Head of CRO & UX to lead our conversion optimisation and user experience initiatives within the Marketing function. This role is central to ensuring that all digital journeys … renewal) are optimised to deliver commercial growth and exceptional member experience. You will own the full experimentation roadmap, optimise customer journeys, and elevate our UX to positively impact measurable business growth across our key products and strategic commercial partners. You will combine analytical thinking, user-centred design ...

monitor system health, coordinate incident response, and serve as a key liaison between Ticketing Leadership, technology teams including internal and external suppliers and customer experience stakeholders. Key Responsibilities System Monitoring: Oversee daily performance of ticketing systems, ensuring uptime and reliability. Incident Management: Respond to and resolve technical issues quickly … fraud monitoring. Prepare strategic insights and reports for leadership. Support and guide team members on daily priorities and incident handling. Personal Specification Essential Experience, Knowledge and Skills: Proven experience managing operations for high-availability, customer-facing systems. Understanding of payment systems (or similar), cloud environments (AWS), and networking ...

UX Service Designer 12 Month contract initially Based: Hybrid - Remote/2 days p/w onsite in Manchester Rate: Up to £400 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support … development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a UX Service Designer to join the team. Key Responsibilities: * Service designers are interested in what users are trying to do, service systems and processes, and the structure of the organisations ...

UX Content Designer 12 Month contract initially Based: Hybrid - Remote/2 days p/w onsite in Manchester Rate: Upto £400 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development … succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a UX Content Designer to join the team. A content designer is part of the project from the start, setting the purpose for the content on the page. Adept at creating customer-focused ...

performing, compliant brand website. Create conversion-focused landing pages designed to increase enquiries and engagement. Ensure strong technical performance, accurate tracking, and a seamless user experience across all devices. Digital Campaign Development (Including LinkedIn) Develop targeted digital campaigns to build awareness among relevant professional audiences. Produce compelling content … improve conversion efficiency. Deliver clear and timely reporting to support decision-making during the brand’s initial growth period. Core Skills & Capabilities Advanced experience in SEO, PPC, and digital campaign optimisation. Ability to deliver high-impact digital activity under tight timelines. Strong website management and optimisation skills. Proven capability ...

that you are in 5 days for the first three months. Qualifications we are looking for a seasoned Business Platform Engineer with experience in business process re-engineering experience in M icrosoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. … experiences listed below, but if you do have a good blend of them, then we encourage you to apply: Microsoft 365 Governance & Compliance Experience with M365 governance frameworks, including retention policies, data loss prevention (DLP), and compliance centre configurations. Identity & Access Management (IAM) Familiarity with conditional access policies, role ...

governance, supporting the introduction of new digital services, and helping organisations build resilience and adaptability. You'll collaborate closely with product managers, service designers, user researchers, business analysts, technical leads, and senior stakeholders. Your role is to ensure that change isn't just designed but successfully adopted—building capability … addressing resistance, and creating the conditions for transformation to stick. Change Management Expertise We're particularly interested in people who: Have proven experience applying established change management methodologies such as ADKAR, PROSCI, Kotter's 8-Step Process, or Lean Change Management Can assess organisational readiness for change, identify risks ...

governance, supporting the introduction of new digital services, and helping organisations build resilience and adaptability. You'll collaborate closely with product managers, service designers, user researchers, business analysts, technical leads, and senior stakeholders. Your role is to ensure that change isn't just designed but successfully adopted—building capability … addressing resistance, and creating the conditions for transformation to stick. Change Management Expertise We're particularly interested in people who: Have proven experience applying established change management methodologies such as ADKAR, PROSCI, Kotter's 8-Step Process, or Lean Change Management Can assess organisational readiness for change, identify risks ...

Effectively manage time across multiple projects and competing priorities. Embrace DevOps and Agile practices with a proactive attitude. Write high-quality code with client experience as a central focus. Collaborate within and across teams. Your Profile Essential Skills/Knowledge/Experience: Strong experience in Finance, Wealth … Knowledge of NodeJS, NestJS, and AEM (Adobe Experience Manager) is beneficial. Desirable Skills/Knowledge/Experience: Ability to collaborate with developers, UX, business managers, and operations teams. Interest in pair programming. Thoughtful collaboration on UX design using best practices. Good understanding of Agile methodology. Experience with ...

initiatives. Key Responsibilities: Manage relationships with outsourced IT providers to ensure efficient and secure technology provision Lead the development of CRM capabilities to enhance user experience and data analysis Coordinate and deliver strategic change initiatives Oversee the supplier management framework Act as the primary point of contact … business partners Required knowledge and experience: Proven experience in managing outsourced supplier relationships Strong knowledge of IT systems and ability to communicate with technical and non-technical stakeholders Experience in CRM system operation and change project delivery Excellent organisational and interpersonal skills Self-motivated with a proactive ...

context handling Integrate bots with external systems via APIs and deploy across multiple channels Create rich media assets (buttons, images, carousels) for enhanced user experience Platform Support Provide ongoing support and troubleshoot bot performance issues Monitor metrics: containment rates, sentiment analysis, conversation quality Manage change sets … Unified Routing Create Dashboards, Reports, and Secure Forms Troubleshoot live chat deployments, platform issues, and CSP configurations Manage permissions, roles, and personas as required Experience you'll have Required: Experience developing chatbots on Sprinklr platform or other CX platforms Production-grade conversational AI solutions experience ML model ...

leading provider of innovative software solutions that help project-based companies successfully manage their operations. Committed to putting people first, they create an outstanding user experience for their valued clients through a strong emphasis on their team and product development. The work environment is collaborative, friendly, and supportive … such as marketing leads, social media, and self-generated prospects. You will work closely with the sales team to ensure prospects have a seamless experience, from the initial contact to scheduling meetings. This role requires energy, resilience, and the ability to work in a fast-paced environment. A proactive ...

support their ServiceNow team. This role is ideal for someone who wants to build modern workflow applications and front-end experiences that enhance user journeys.You will collaborate closely with senior architects and cross-functional teams to shape and deliver impactful ServiceNow solutions across HR, IT, and Customer domains, using … advanced capabilities such as Gen AI, Now Assist, and Workflow Data Fabric. Key Experience Hands-on development experience within ServiceNow (CSM, ITSM, HRSD, or related areas) Strong front-end skills in JavaScript, HTML, and CSS Experience building custom dashboards and workflows using UI Builder or Service Portal ...

Learning Designers who specialise in designing adaptive, AI-enabled learning products , rather than traditional E-learning modules. You will work closely with Learning Science, UX and Product teams to shape pedagogically rigorous learning experiences that dynamically adapt to user behaviour, performance and progression. Key Responsibilities Design adaptive learning experiences … pathways and interactions informed by AI/ML models Apply advanced learning theory (eg, Bloom's Taxonomy, Constructivism, digital pedagogy) Collaborate closely with UX Designers to align learning mechanics with product flows, accessibility standards and interaction patterns Use learner analytics, behavioural data and research insights to refine content, pacing, scaffolding ...

multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive … documentation of integration service processes and best practices Skills & Experience? We're looking for candidates with strong system integration experience. You don't need to tick every box, but experience with the following is highly desirable: HL7, FHIR, JSON, JavaScript, PowerShell SQL database design and querying REST APIs ...

multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive … documentation of integration service processes and best practices Skills & Experience? We're looking for candidates with strong system integration experience. You don't need to tick every box, but experience with the following is highly desirable: HL7, FHIR, JSON, JavaScript, PowerShell SQL database design and querying REST APIs ...

Operations Manager, you will ensure ticketing systems are efficient, dependable, and accessible for all users. You'll coordinate across technical teams, suppliers, and customer experience stakeholders to maintain system availability, resolve incidents swiftly, and implement continuous improvements. This is a chance to shape the future of ticketing operations while … internal teams, and external partners. Oversee second-line technical support to ensure quick identification and resolution of system issues. Monitor system performance, availability, and user experience; provide performance dashboards and reports to senior leadership. Manage change control for new releases or system upgrades, safeguarding live services. Build ...

Description UX Design Contractor – 3 Month Contract (Immediate Start) Outside IR35 We’re looking for an experienced UX Designer to join our award-winning digital team on a contract basis. You’ll play a key role in delivering user centred, intuitive and engaging experiences across our customer facing platforms. … What You’ll Do: Lead UX work across the full lifecycle from discovery to delivery Help implement upcoming brand changes across digital journeys Create wireframes, prototypes and interaction flows to test and communicate design ideas Work closely with developers to ensure accurate implementation of designs Run iterative design cycles using ...

environments. If you are committed to high standards, precision and contributing we invite you to apply. Salary : Up to £55,000 depending on experience Location: Bristol, Bolton or Stevenage Dynamic (hybrid) working : 1-2 days per week on-site due to workload classification and dependant on business need. Security … environments. Provisioning, monitoring and auditing multiple AD environments. You will play a vital role in maintaining compliance with security policies whilst ensuring an enhanced user experience for our colleagues. Become part of a unique, well respected team of dedicated people that have been recognised within our company ...

Inside IR35 Duration : 2 year contract (6 month work packages) Security Clearance : Active SC clearance About the Role We're looking for a user-focused Interaction Designer to help shape intuitive, accessible, and inclusive digital services that meet the needs of citizens. Working within a multidisciplinary team … design end-to-end user journeys that align with Government Digital Service (GDS) principles, ensuring services are simple to use and deliver real public value. Key Responsibilities Design user-centred interfaces and interactions across web and mobile platforms Collaborate with researchers, developers, and service designers to iterate based ...

fast-paced tech environment. Role As a Digital Marketing Apprentice, you will work closely with all areas of the MSP, gaining hands-on experience and contributing to real projects that drive brand visibility, engagement, and lead generation. This is an exciting opportunity for someone who is motivated, detail-oriented … blogs, case studies, social posts, graphics, and short-form videos Manage and update the company website, ensuring content is accurate, relevant, and optimised for user experience and SEO Work closely with internal teams (sales, tech, operations) to understand services and translate them into compelling marketing material Monitor ...

scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? As an IT Service Manager at DWP Digital you will play a key role in delivering effective technical services in a fast … risk registers, and manage large-scale IT services using frameworks such as ITIL. If you're passionate about delivering quality services and improving user experience, this is your opportunity to make a real impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital ...

strategic goals. Stakeholder Engagement: Collaborate with stakeholders across the organization to understand business needs and define requirements. Requirement Definition: Translate complex business requirements into user stories and acceptance criteria to support effective solution development. Cross-Functional Collaboration: Work closely with development teams and third-party vendors to deliver solutions … change. Excellent stakeholder management skills. Experience in writing user stories, modelling processes, and documenting requirements. Ability to clearly articulate business requirements to UX Design, Development, and Testing teams. Experience in working in an agile environment. Highly organised and self-motivated. Excellent communicator with good written and verbal ...

The NRLA: Who we are The UK's largest membership organisation for private residential landlords, the National Residential Landlords Association (NRLA) supports and represents more than 100,000 members across England and Wales. Created by ...

The NRLA: Who we are The UK's largest membership organisation for private residential landlords, the National Residential Landlords Association (NRLA) supports and represents more than 100,000 members across England and Wales. Created by ...