1 to 25 of 155 User Experience Jobs in Manchester

platform act as the firm's subject matter expert for CRM processes, functionality and reporting manage complex CRM enquiries, requests and issues oversee user onboarding, permissions, governance and platform maintenance support platform enhancements, testing activities and upgrades identify opportunities to improve CRM processes, user experience and operational … firm's marketing automation platform act as the primary point of contact for marketing automation processes and platform administration manage platform configuration, user access, templates and operational processes oversee the delivery of email campaigns, newsletters and event communications support audience segmentation, communication governance and campaign quality assurance monitor platform ...

administration of the firm's CRM platform act as a first point of contact for CRM queries and support requests support user onboarding, access management and user maintenance activities assist with testing platform updates, enhancements and new functionality support CRM housekeeping activities to maintain platform integrity and data … best practice in the recording of business development activity support adoption of CRM processes, reporting and communication tools across the firm Supporting Responsibilities Training & user support support the delivery of CRM and marketing automation induction sessions maintain user guides, training materials and best practice documentation provide user ...

consistency and quality. Optimise on‐page commercial and informational pages for LLMs. Act as the primary point of contact for content requests, collaborating with UX designers, developers and other stakeholders. Conduct regular content review sessions to gather approvals and feedback, ensuring content relevance and accuracy. Maintain robust content workflows … leadership or mentoring role within a content team. Certifications in Umbraco or related CMS platforms. Proficiency with image optimisation tools and UI/UX adjustment tools. PRINCE2 or an equivalent project management qualification. Experience with content analytics and reporting tools. How to apply If you have any questions about ...

technology aspects; justifying the solutions when supporting the development of a business case for a business change initiative You will help create high quality user stories for new and existing front-end web and mobile app solutions working with colleagues on the discovery, design, build and testing phases … impact and risk analysis is completed. You will seek to identify areas where improvement in systems and processes will lead to an improved customer experience and/or greater efficiency. You will be customer focused to ensure our customers get the best value out of our platforms by ensuring ...

Partner with data, content, and creative teams to design personalised experiences that nurture relationships through retention and advocacy. Define the strategic requirements for the experience stack (CRM, CDP, AI) working with tech experts to ensure technical architectures are designed to deliver long‐term business intelligence and customer value. Establish … engagement Experience applying AI, automation, or personalisation in enhancing user journeys and service efficiency Technical skills Research & Insight Understanding of UX principles and design thinking Digital transformation and related technical architectures systems (e.g. CRM, CMS) Knowledge and understanding of emerging tech (AI, automation) and their strategic relevance Workshop ...

Advert: Senior UX Researcher Contract Length: 6 months Location: Manchester (Onsite: Tuesday & Wednesday) Salary: Circa £75,000 pa (Day rate option available via Umbrella Company) The Opportunity Our client, a leading player in the financial services sector, is seeking a passionate and skilled Senior UX Researcher to join their dynamic … assessing their impact on both colleague and customer journeys. Working within a multidisciplinary lab of approximately 90 colleagues, you will collaborate with Service Designers, UX Designers, Product Owners and stakeholders to shape future operational experiences. Key Responsibilities Plan and execute end-to-end UX research strategies. Conduct qualitative and quantitative ...

alongside the acquired business leadership teams to develop, agree and manager the integration and change management plans that create a smooth and efficient end user experience as they go through the change management journey onto the Affinia ways of working, systems and processes. This is a unique opportunity … expected that this role will also support specific group projects that are as a direct result of the growth through integration. Skills and Experience: Proven experience as a Senior Project Manager running multiple business projects at a time in a high growth, integration environment. Experience of managing ...

Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Glasgow, Newcastle, Manchester, London# User Experience Designer (SC Cleared) - Consultant/Senior … including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations.## **As a User Experience Designer you will:*** Use different techniques to identify and understand users and their needs, so that you can translate user stories ...

ideal for someone who enjoys working in an Agile environment, collaborating with a range of stakeholders, and delivering innovative digital solutions that improve user experience and business performance. As part of a multidisciplinary software development team, you will play a key role in enhancing and maintaining … continuous improvement initiatives and best practice development. Essential Skills & Experience Experience delivering digital solutions within a CMS or website environment. Understanding of UX principles and web accessibility standards. Strong knowledge of Agile methodologies, particularly Scrum, with an appreciation of Waterfall delivery methods. Proven experience gathering requirements through ...

performance of this experience. You'll identify high-impact opportunities, refine solutions with cross-functional teams, and drive measurable improvements in conversion, efficiency and user satisfaction. This is a role for someone who wants to own meaningful problems and enjoys actively partnering with sales and marketing teams. Key Actions … improve key metrics across the sales and CRM journey (e.g. conversion, drop-off, adviser efficiency, engagement) Problem discovery and prioritisation: - Use data, user insight and commercial context to identify the highest-value opportunities across the journey, integrating AI into our adviser's day to day operations. Experimentation and optimisation ...

responsible for the delivery, performance and continual improvement of all IT services across Xeinadin. The role ensures a consistent, reliable and customer-focused service experience for colleagues across the UK and Ireland.The post holder will lead service management, supplier performance, service reporting, major incident management and service improvement. They … across all offices.• Define and own service standards, SLAs, OLAs and KPIs.• Act as the senior escalation point for service-related issues.Service Desk & End User Experience• Accountable for service desk operations & field engineering• Drive improvements in first-time fix rates, customer satisfaction and service responsiveness.• Champion an excellent ...

will own the evolution and performance of this experience.Youllidentifyhigh-impact opportunities, refine solutions with cross-functional teams, and drive measurable improvements in conversion,efficiencyand user satisfaction.This is a role for someone who wants to own meaningful problems and enjoys actively partnering withsales and marketing teams. Key Actions Product performance … opportunities and clear outcomes Youlloperateas part of a cross-functional product teamwho use SAFe agile, combining product thinking, data, and collaboration to solvereal businessand user problems.This means: Framing problems before jumping to solutions Using experimentation/insight over assumption Balancing commercial impact with user experience Making trade ...

market and bringing to life the art of the possible for our clients changing the narrative of Data Governance into a value, outcome experience for clients. We bring a subject to life to what Data Governance will mean for colleagues, we believe that an excellent experience for colleagues … positive impact on the clients customer. We have passion for building strategies, solutions and implementing Data Governance best practice, Data Products combined with user experience to help our clients solve their most complex and interesting business problems. Our Data Governance practice inspires clients by being outcome and value ...

IR35 Clearance required: Sole UK National, SC clearance (Desired) Role purpose/summary An exciting opportunity to work as part of a growing End User Services UK department supporting multiple high-profile clients as part of the client portfolio. The role of Application Packager will be a forward-thinking … path for change, improvement, and efficiency as standard. This is an opportunity to drive your own improvements and change the landscape for end user experience Your role The role requires a hands-on engineer who can implement, support and continuously improve workplace solutions while ensuring a secure, stable ...

creative problem solver who can both give and receive feedback? Do you lead with inclusion, collaboration, and openness? Do you have strong experience with high-scale B2B and B2C platforms? As a Senior Platform Engineer, you'll be crafting and helping build the next generation of the AnaplanPlatform. … real products at scale and apply thatsame rigor to platform engineering. You'll engineer new platforms as products, not just operateexisting infrastructure. You understand user experience, reliability, and technical debt fromshipping production systems. You'll design platforms that are extensible, observable, andmaintainable, enabling internal teams to build ...

helping them tackle complex challenges and achieve transformative results through strategy, technology, and business transformation services. By prioritising people, Slalom creates a unique consulting experience, with a team of strategists and engineers delivering practical, end-to-end solutions that drive impactful outcomes for our clients. We empower people … Salesforce partner, we help our clients transform the way they connect with their customers. Our team is made up of Salesforce-certified experts with experience across the Salesforce Customer Success Platform and multiple industries. As the 3rd largest global Salesforce partner, we are committed to growing and developing ...

company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. What does the team work on? This team spends most of its time working on customer focused features that … responsibilities of the role? Develop core features of the Roku Channel app and Roku OS. Work closely with Product Development, UI/UX design, Platform Services, and Release Management teams to contribute to our application development.Investigate, diagnose and resolve issues. What experience would help someone be successful in this ...

globally recognised technology organisation behind professional products used by musicians, producers, engineers, venues and touring professionals around the world. They are looking for a UX/UI Designer based in Manchester, UK, to help shape the user experience and graphical user interfaces (GUI) of an exciting portfolio … software products. Working across digital platforms and embedded displays, you'll help bring complex technology to life through intuitive, visually engaging design. In this UX/UI Designer role, you will: Design engaging GUIs and user interfaces for desktop, mobile, web and embedded applications Develop scalable design systems, user ...

concessionary payment of £2,758, and a skills payment of up to £4,738 from day one, reflecting the skills and experience you demonstrate during the selection process. Plus, a £2,000 recruitment bonus. Flexible working: We recognise the importance of a healthy work-life balance and offer … range of software engineering disciplines, including front-end development, site reliability engineering, data engineering, solutions architecture, machine learning operations (MLOps), user experience (UX), Agile delivery and cloud engineering. You’ll also benefit from mentoring, coaching and collaboration with experienced engineers, helping you broaden your technical knowledge and develop ...

make pragmatic trade-offs, and deliver valuable solutions at pace. Make sound product decisions and trade-offs , balancing customer and business needs, commercial impact, user experience, and technical considerations while aligning the wider business on compromises, priorities, and expectations. Develop product opportunities with external partners , building relationships with … with technology partners, uncovering shared opportunities, influencing without authority, and navigating product, technical, and commercial conversations. You have a strong sense of product and user experience , caring about the coherence and quality of the complete experience rather than whether individual requirements or features have simply been delivered. ...

Location: LondonSalary: Competitive salary and package dependent on experienceCareer Level: Specialist or Associate Manager (based on experience)Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With … clients and with the communities in which we work and live. It is personal to all of us." – Julie Sweet, Accenture CEO.Accenture's End User Experience group consists of leading professionals who combine business and industry knowledge with technology expertise, to deliver solutions for implementing and supporting ...

business users. Monitor recurring system and process issues, identifying trends and underlying root causes. Implement sustainable solutions to improve system performance, service delivery and user satisfaction. Work closely with stakeholders across Digital, IT, Finance and Procurement , including the AMAS support partner. Build and maintain strong working relationships with both … technical and business stakeholders. Support the ongoing optimisation and improvement of Ariba processes and associated ways of working. Develop, maintain and enhance user guidance, knowledge articles and process documentation. Maintain and support the Ariba Support Hub SharePoint site , ensuring information remains accurate, accessible and relevant. Contribute to continuous improvement ...

handle complex issues, and ensure service level agreements (SLAs) are met through effective ticket management and staffing. Service improvement: Monitor service desk performance, analyze user feedback, and identify areas for improvement to enhance efficiency and user experience. Strategic alignment: Act as a bridge between senior management … improve efficiency. Stakeholder communication: Communicate with internal and external stakeholders, including other departments, senior management, and service desk staff. Essential Qualifications,Skills and Experience: Experience managing an IT Service Desk Team L1 and L2 Experience with managing Techs across multiple sites Experience of managing & motivating teams ...

your career wherever you want it to go. Join EY and help to build a better working world. The opportunity The Product Manager – Event Experience role at EY represents an opportunity to shape the future of a rapidly expanding global events ecosystem. Using solutions from market-leading suppliers including … balance global standardisation with the nuance required by regional teams, audience expectations, strategic event goals and in-person, virtual and hybrid formats. The Event Experience portfolio is foundational to how attendees discover, register for, join, navigate, engage with and gain value from EY events worldwide. It is a highly ...

solutions delight our customers. This will include setting up custom configuration database, define modification levers, if needed, create a software UI/UX for customers working closely with customer-facing teams. This could also include some customer visits, representing the company at customer sites and translating business requirements into features … with Customer support teams. Develop tracking and sensor telemetry applications for real-time Low Power Wide Area Networks (LPWAN) or Cellular IoT networks Qualification Experience with embedded software design and programming in C/C++ for development, debugging, testing and performance analysis 8-12 years of experience ...