25 of 25 User Experience Jobs in Manchester

platform act as the firm's subject matter expert for CRM processes, functionality and reporting manage complex CRM enquiries, requests and issues oversee user onboarding, permissions, governance and platform maintenance support platform enhancements, testing activities and upgrades identify opportunities to improve CRM processes, user experience and operational … firm's marketing automation platform act as the primary point of contact for marketing automation processes and platform administration manage platform configuration, user access, templates and operational processes oversee the delivery of email campaigns, newsletters and event communications support audience segmentation, communication governance and campaign quality assurance monitor platform ...

Senior User Researcher - UX Research, Accessibility, Agile £Market Rate (Inside IR35) Hybrid/2 days onsite - Manchester preferred 6 months initially The role will lead end-to-end user research across digital products within a regulated environment, working alongside multidisciplinary Agile teams to ensure customer needs and behaviours … contribute to developing research capability and ways of working across the team. Key Requirements Strong experience as a User Researcher/UX Researcher. Experience delivering both generative and evaluative user research. Strong end-to-end research capability, from planning and participant research through to synthesis ...

looking for a proactive and collaborative IT Change Consultant to support the successful adoption of change across our clients organisation. Working across adoption, user experience, communications, engagement, training and support, you will turn complex information into clear, practical guidance and coordinate activities that help colleagues prepare … embrace new ways of working. Key responsibilities Adoption and user experience • Knowledge-based articles: Establish which articles need to be created, updated or retired, develop an issue schedule and track progress against use-case and wider change go-live dates. • User testing: Capture testing requirements for each ...

globally recognised technology organisation behind professional products used by musicians, producers, engineers, venues and touring professionals around the world. They are looking for a UX/UI Designer based in Manchester, UK, to help shape the user experience and graphical user interfaces (GUI) of an exciting portfolio … software products. Working across digital platforms and embedded displays, you'll help bring complex technology to life through intuitive, visually engaging design. In this UX/UI Designer role, you will: Design engaging GUIs and user interfaces for desktop, mobile, web and embedded applications Develop scalable design systems, user ...

improvement, the Service Request Lead ensures the delivery of a seamless and customer-focused request fulfilment service. The role contributes to an improved end-user experience, enhanced operational performance, increased service quality, and the delivery of measurable business value across the organisation. Hybrid working: The places that … identify risks, trends, and improvement opportunities. Collaborate with internal stakeholders, service providers, and customers to resolve issues, improve service outcomes, and enhance the end-user experience. Drive continual service improvement initiatives that increase operational efficiency, strengthen service performance, and deliver measurable business value. You can bring your whole self ...

Manchester-based brand in the middle of a major digital transformation. You'll be the go-to person for product knowledge, working with engineering, UX (User Experience) and operational teams to shape customer-facing web and mobile products. The role suits someone who works well on their … processes work today and how they should work in future (As-Is and To-Be), both internally and for customers Working with the UX team on customer journeys and digital experiences Getting involved in Agile delivery, including sprint ceremonies and backlog refinement Looking into how systems and operations are performing ...

business users. Monitor recurring system and process issues, identifying trends and underlying root causes. Implement sustainable solutions to improve system performance, service delivery and user satisfaction. Work closely with stakeholders across Digital, IT, Finance and Procurement , including the AMAS support partner. Build and maintain strong working relationships with both … technical and business stakeholders. Support the ongoing optimisation and improvement of Ariba processes and associated ways of working. Develop, maintain and enhance user guidance, knowledge articles and process documentation. Maintain and support the Ariba Support Hub SharePoint site , ensuring information remains accurate, accessible and relevant. Contribute to continuous improvement ...

solutions are delivered. As the programme progresses, you'll become a trusted technology partner to Finance and Procurement stakeholders, helping to optimise processes, improve user experience and drive continuous improvement across the SAP landscape. Your Responsibilities Will Include: Contributing to fit-to-standard workshops across Finance and Procurement … Supporting integration design across S/4HANA, Concur, Ariba and BlackLine. Gathering, analysing and documenting business and technical requirements. Participating in integration testing and User Acceptance Testing activities. Creating realistic test scenarios that reflect end-to-end Finance and Procurement processes. Supporting end-user training and business readiness ...

solutions are delivered. As the programme progresses, you'll become a trusted technology partner to Finance and Procurement stakeholders, helping to optimise processes, improve user experience and drive continuous improvement across the SAP landscape. Your Responsibilities Will Include: Contributing to fit-to-standard workshops across Finance and Procurement … Supporting integration design across S/4HANA, Concur, Ariba and BlackLine. Gathering, analysing and documenting business and technical requirements. Participating in integration testing and User Acceptance Testing activities. Creating realistic test scenarios that reflect end-to-end Finance and Procurement processes. Supporting end-user training and business readiness ...

Global Product Owner to lead the evolution of a global IT Service Desk, combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation … escalation models, SLAs, and operational governance frameworks. Own the global Level 1 & Level 2 IT support service, ensuring high levels of service performance and user satisfaction. Lead service reporting and performance analytics, using data to identify trends, improve outcomes, and support decision-making. Ensure consistency, standardisation, and best practice ...

range of IT enquiries, requests and issues, working closely with experienced colleagues across the IT Support Technician, and IT Asset & Procurement teams.Through hands-on experience, training and mentoring, you will build your technical knowledge whilst providing advice, guidance and outstanding customer service to users across the Trust.The role focuses … delivering a positive customer experience, developing problem-solving skills, and contributing to the effective delivery of IT services that support both staff and patient care. Main duties of the job Provide friendly, professional and customer-focused support to Trust staff across a range of IT enquiries, requests and issues. ...

globally recognised technology organisation behind professional products used by musicians, producers, engineers, venues and touring professionals around the world. They are looking for a UX/UI Designer based in Manchester, UK, to help shape the user experience and graphical user interfaces (GUI) of an exciting portfolio ...

coaching and operational performance. Key Actions Build and maintain scorecards, processes and category structures within the conversation intelligence platform to measure agent behaviours, customer experience and compliance Extract, transform and analyse conversational data using Power BI, Excel and SQL, ensuring insight is accurate, accessible and structured for wider business … Quality Assurance, Operations and Risk with clear commentary and actionable recommendations Apply conversational design principles to identify the language and behaviours that influence customer experience, escalation, vulnerability and resolution quality Translate behavioural insight into practical coaching frameworks and performance conversations in collaboration with Quality Assurance, Knowledge and operational teams ...

developers Design, develop, and implement microservices using Java Spring Boot, ensuring code is modular, testable, and reusable Design, develop, and implement responsive and intuitive user interfaces using Angular and TypeScript/Java, ensuring an exceptional user experience Ensure seamless integration and communication between front-end and back … role, were seeking the following: Strong skills in Core/Advanced Java and OOP Proficiency in front-end technologies: Angular, TypeScript, HTML, CSS, JavaScript Experience in developing and deploying microservices architectures using Spring Boot, Spring Batch, Spring Data, or similar frameworks Knowledge of JIRA, Junit, and Apache Kafka ...

ideas to market Use AI-driven tools and insights to support product, pricing and market decisions Drive customer adoption, commercial performance and overall user experience Operate autonomously, making decisions quickly and taking ownership of results The ideal Product Lead will have: Experience in product management, product ownership … commercial product leadership A genuine passion for audio, music production or creator-focused technology, ideally with relevant industry experience A strong interest in technology, innovation and AI-enabled ways of working The ability to balance technical understanding with a commercial and entrepreneurial mindset Confidence working in fast-moving, less ...

product team and own design for one of their product areas. Working closely with a Product Manager and Engineering Lead, you'll use your UX, UI and research skills across the full design process from discovery through to final, production-ready UI click apply for full job details ...

exciting public sector digital transformation projects? This is your chance to shape the future of digital services, solve complex challenges and create meaningful, user-centred experiences that make a real difference. WHAT YOU'LL BE DOING Leading end-to-end service design workstreams, from discovery through to delivery. Shaping … innovative, user-focused digital services. Applying GDS standards, accessibility and inclusive design principles. Facilitating workshops, co-design sessions and design sprints. Collaborating with UX/UI designers, researchers, product owners and developers. Mentoring junior designers and helping shape the wider design practice. WHAT WE'RE LOOKING FOR 5+ years ...

exciting public sector digital transformation projects? This is your chance to shape the future of digital services, solve complex challenges and create meaningful, user-centred experiences that make a real difference. WHAT YOU'LL BE DOING Leading end-to-end service design workstreams, from discovery through to delivery. Shaping … innovative, user-focused digital services. Applying GDS standards, accessibility and inclusive design principles. Facilitating workshops, co-design sessions and design sprints. Collaborating with UX/UI designers, researchers, product owners and developers. Mentoring junior designers and helping shape the wider design practice. WHAT WE'RE LOOKING FOR 5+ years ...

applications, ensuring scalability and performance. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and debug applications, enhancing performance and user experience. Mentor and guide junior developers, fostering a culture of learning and continuous improvement. Stay updated with industry trends and emerging technologies, implementing best … practises in software development. Skills Proven experience as a Java Developer, with a strong understanding of Java and related frameworks (Spring, Hibernate). Solid experience with RESTful APIs and microservices architecture. Familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus. Excellent problem-solving skills ...

using modern technologies and practices. What you'll be doing: Designing and developing high-quality software solutions Working within Agile Scrum teams alongside Product, UX and QA specialists Contributing to architecture, technical direction and engineering best practices Mentoring colleagues and sharing knowledge across the team Tackling complex technical challenges … TypeScript AWS Docker Kubernetes Terraform CI/CD & automated testing We'd love to hear from you if you: Have strong commercial Java development experience Enjoy working collaboratively and solving complex problems Advocate for Agile, TDD, pair programming and engineering best practices Have excellent communication and stakeholder engagement skills ...

reviews, and testing methodologies to maintain high-quality deliverables. *Problem Solving: Tackle complex technical challenges, providing solutions that align with business objectives and improve user experience. Skills *Proven experience in a Leadership role with a strong track record in Software Development. *Proficiency in programming languages (e.g Java, React … modern frameworks. *Experience with cloud technologies (e.g., AWS, Azure) and microservices architecture. *Strong understanding of software development methodologies (Agile, Scrum). *Excellent problem-solving skills and a passion for technology and innovation. Please apply ...

interaction intuitive, consistent and high-performing. You’ll use customer insight, digital data and experimentation to identify what could work better, then bring Product, UX, Marketing, CRM, Operations and Technology teams together to deliver the change. Based in Manchester, you’ll also manage and develop one direct report, giving them … journeys across websites, apps or other ecommerce platforms. A good understanding of ecommerce trading, including conversion, promotions, merchandising and onsite content. Practical knowledge of UX, conversion rate optimisation and test-and-learn approaches. The ability to interpret analytics, customer feedback and journey data to identify friction and prioritise improvements. Clear ...

product team and own design for one of their product areas. Working closely with a Product Manager and Engineering Lead, you'll use your UX, UI and research skills across the full design process from discovery through to final, production-ready UI. What you'll do Work within … small, fast-moving team, juggling priorities and pivoting when needed A strong portfolio that demonstrates your design experience, skills, thinking and approach Strong UX and UI skills, including prototyping, Figma and working within a design system using mobile first approach Ability to work within constraints and align with business ...

projects as the role develops. Key Responsibilities * Provide day-to-day administration and BAU support for the Salesforce platform. * Troubleshoot and resolve Salesforce issues, user queries and system errors. * Manage user accounts, permissions, profiles, roles and access controls. * Maintain data quality, integrity and accuracy across Salesforce. * Create … requirements and improve Salesforce functionality. * Assist with system testing, upgrades, releases and ongoing platform maintenance. * Identify opportunities to streamline processes and improve the overall user experience. What We're Looking For * Previous experience working as a Salesforce Administrator or in a similar Salesforce support role. * Strong understanding ...

considered for this role, we're looking for someone who is likely from a technical or creative digital consultancy and who has experience of driving the development of clients. It's not a hands on role - that … done by an extremely talented team of project managers and product owners. We're looking for a thorough knowledge of digital marketing - from UX and design through to CRO and CRM. You'll need to be very credible with senior client decision makers and be able to command respect from ...