Business Analyst - GammaLabs
- Location
- Manchester, England, United Kingdom
analysing and optimising business processes, portals, and interfaces to align with the digital strategy and product development plans. Responsible for ensuring a seamless customer experience and reducing support costs, the role involves gathering requirements, identifying technology opportunities, and collaborating with stakeholders to translate insights into prioritised business requirements. … Business Analyst also contributes to user experience research, customer journey mapping, and facilitates workshops for effective stakeholder engagement. Strong communication, organisational skills, and a customer-focused mindset are essential, along with prior experience in digital strategy and knowledge of technical and market developments. What will ...