1 to 25 of 34 User Experience Jobs in Manchester

platform act as the firm's subject matter expert for CRM processes, functionality and reporting manage complex CRM enquiries, requests and issues oversee user onboarding, permissions, governance and platform maintenance support platform enhancements, testing activities and upgrades identify opportunities to improve CRM processes, user experience and operational … firm's marketing automation platform act as the primary point of contact for marketing automation processes and platform administration manage platform configuration, user access, templates and operational processes oversee the delivery of email campaigns, newsletters and event communications support audience segmentation, communication governance and campaign quality assurance monitor platform ...

administration of the firm's CRM platform act as a first point of contact for CRM queries and support requests support user onboarding, access management and user maintenance activities assist with testing platform updates, enhancements and new functionality support CRM housekeeping activities to maintain platform integrity and data … best practice in the recording of business development activity support adoption of CRM processes, reporting and communication tools across the firm Supporting Responsibilities Training & user support support the delivery of CRM and marketing automation induction sessions maintain user guides, training materials and best practice documentation provide user ...

with monthly travel to Manchester and occasional travel to other UK sites as required Start Date: 19th October Overview We are seeking an experienced UX Strategist/Interaction Designer to join a major digital transformation programme currently in the discovery phase. This role is ideally suited to someone who thrives … design activities across multiple workstreams. Present design concepts, insights, and recommendations to stakeholders at varying levels. Essential Skills & Experience Proven experience in UX Strategy, Interaction Design, Service Design, or a similar User-Centred Design role. Strong experience leading discovery-phase design activities within agile multidisciplinary teams. ...

looking for a proactive and collaborative IT Change Consultant to support the successful adoption of change across our clients organisation. Working across adoption, user experience, communications, engagement, training and support, you will turn complex information into clear, practical guidance and coordinate activities that help colleagues prepare … embrace new ways of working. Key responsibilities Adoption and user experience • Knowledge-based articles: Establish which articles need to be created, updated or retired, develop an issue schedule and track progress against use-case and wider change go-live dates. • User testing: Capture testing requirements for each ...

technology aspects; justifying the solutions when supporting the development of a business case for a business change initiative You will help create high quality user stories for new and existing front-end web and mobile app solutions working with colleagues on the discovery, design, build and testing phases … impact and risk analysis is completed. You will seek to identify areas where improvement in systems and processes will lead to an improved customer experience and/or greater efficiency. You will be customer focused to ensure our customers get the best value out of our platforms by ensuring ...

ideal for someone who enjoys working in an Agile environment, collaborating with a range of stakeholders, and delivering innovative digital solutions that improve user experience and business performance. As part of a multidisciplinary software development team, you will play a key role in enhancing and maintaining … continuous improvement initiatives and best practice development. Essential Skills & Experience Experience delivering digital solutions within a CMS or website environment. Understanding of UX principles and web accessibility standards. Strong knowledge of Agile methodologies, particularly Scrum, with an appreciation of Waterfall delivery methods. Proven experience gathering requirements through ...

globally recognised technology organisation behind professional products used by musicians, producers, engineers, venues and touring professionals around the world. They are looking for a UX/UI Designer based in Manchester, UK, to help shape the user experience and graphical user interfaces (GUI) of an exciting portfolio … software products. Working across digital platforms and embedded displays, you'll help bring complex technology to life through intuitive, visually engaging design. In this UX/UI Designer role, you will: Design engaging GUIs and user interfaces for desktop, mobile, web and embedded applications Develop scalable design systems, user ...

improvement, the Service Request Lead ensures the delivery of a seamless and customer-focused request fulfilment service. The role contributes to an improved end-user experience, enhanced operational performance, increased service quality, and the delivery of measurable business value across the organisation. Hybrid working: The places that … identify risks, trends, and improvement opportunities. Collaborate with internal stakeholders, service providers, and customers to resolve issues, improve service outcomes, and enhance the end-user experience. Drive continual service improvement initiatives that increase operational efficiency, strengthen service performance, and deliver measurable business value. You can bring your whole self ...

Manchester-based brand in the middle of a major digital transformation. You'll be the go-to person for product knowledge, working with engineering, UX (User Experience) and operational teams to shape customer-facing web and mobile products. The role suits someone who works well on their … processes work today and how they should work in future (As-Is and To-Be), both internally and for customers Working with the UX team on customer journeys and digital experiences Getting involved in Agile delivery, including sprint ceremonies and backlog refinement Looking into how systems and operations are performing ...

business users. Monitor recurring system and process issues, identifying trends and underlying root causes. Implement sustainable solutions to improve system performance, service delivery and user satisfaction. Work closely with stakeholders across Digital, IT, Finance and Procurement , including the AMAS support partner. Build and maintain strong working relationships with both … technical and business stakeholders. Support the ongoing optimisation and improvement of Ariba processes and associated ways of working. Develop, maintain and enhance user guidance, knowledge articles and process documentation. Maintain and support the Ariba Support Hub SharePoint site , ensuring information remains accurate, accessible and relevant. Contribute to continuous improvement ...

solutions are delivered. As the programme progresses, you'll become a trusted technology partner to Finance and Procurement stakeholders, helping to optimise processes, improve user experience and drive continuous improvement across the SAP landscape. Your Responsibilities Will Include: Contributing to fit-to-standard workshops across Finance and Procurement … Supporting integration design across S/4HANA, Concur, Ariba and BlackLine. Gathering, analysing and documenting business and technical requirements. Participating in integration testing and User Acceptance Testing activities. Creating realistic test scenarios that reflect end-to-end Finance and Procurement processes. Supporting end-user training and business readiness ...

globally recognised technology organisation behind professional products used by musicians, producers, engineers, venues and touring professionals around the world. They are looking for a UX/UI Designer based in Manchester, UK, to help shape the user experience and graphical user interfaces (GUI) of an exciting portfolio ...

ensuring our digital platforms continue to evolve in line with customer and commercial needs. Working within an Agile product environment, youll collaborate closely with UX, engineering, content and business stakeholders to define priorities, manage delivery and ensure product decisions are driven by insight and measurable outcomes. This is an exciting … stories, acceptance criteria and sprint priorities. Contribute actively to Agile ceremonies including sprint planning, stand-ups, retrospectives and backlog refinement. Collaborate with engineering, UX and content teams to ensure solutions deliver high-quality customer outcomes. Support the continuous improvement of product delivery processes and Agile ways of working. Optimisation ...

ideas to market Use AI-driven tools and insights to support product, pricing and market decisions Drive customer adoption, commercial performance and overall user experience Operate autonomously, making decisions quickly and taking ownership of results The ideal Product Lead will have: Experience in product management, product ownership … commercial product leadership A genuine passion for audio, music production or creator-focused technology, ideally with relevant industry experience A strong interest in technology, innovation and AI-enabled ways of working The ability to balance technical understanding with a commercial and entrepreneurial mindset Confidence working in fast-moving, less ...

product team and own design for one of their product areas. Working closely with a Product Manager and Engineering Lead, you'll use your UX, UI and research skills across the full design process from discovery through to final, production-ready UI click apply for full job details ...

doing Building and improving web applications using Angular and TypeScript Creating reusable components the wider team will rely on Working closely with the UX/UI team to make the product easy and enjoyable to use Working with the back-end developers to get new features live Making the platform … faster, more accessible and easier to use Helping shape front-end standards as the platform grows Taking an active part in code reviews What experience you'll need Strong commercial front-end development experience Significant experience with Angular and TypeScript Solid JavaScript, HTML and CSS skills Experience ...

Administrator with a strong foundation in core Salesforce configuration who wants to build a long-term career within Salesforce platform management and development. Existing experience with coding is useful, but not essential - attitude, problem-solving capability, and a willingness to learn are our top priorities. You'll join … doing: * Supporting users of the custom Salesforce platform * Troubleshooting and resolving application issues * Developing new functionality alongside the Salesforce team * Enhancing performance and user experience * Learning Salesforce development tools and best practices Why join? * Full training and support within Salesforce technologies * Clear progression opportunities across Software Delivery * Collaborative ...

monitoring team performance, identifying trends and recurring issues, and driving continual service improvement initiatives that enhance service stability, operational resilience, and the end-user experience. By fostering a culture of accountability, collaboration, and continuous improvement, the role delivers measurable business value and supports the successful delivery of integrated services … everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience Proven experience leading Incident Management or Major Incident Management teams within complex IT service environments, with responsibility for service restoration, operational performance, and team ...

upgrades, software implementations and business change initiatives. Work with stakeholders to gather business requirements and translate these into practical technology solutions. Assist with testing, user acceptance, training and system rollouts. Monitor project progress, risks and key milestones, providing regular updates to stakeholders. Business Systems Support … with operational teams to identify opportunities to improve processes through technology. Coordinate system enhancements, upgrades and configuration changes with external suppliers. Maintain system documentation, user guides and process maps where required. Supplier & Stakeholder Management Build effective working relationships with internal departments and external technology suppliers. Coordinate support requests, system ...

Finance 247 is a passionate, backend-leaning technologist with a strong interest in modern web technologies and best practices. You'll have advanced experience with Vue 3 and its associated ecosystem, TypeScript, and Node, and be comfortable working with SQL - and because we use generative AI to design … with CRM or similar business-critical, data-driven products. Experience integrating generative AI services into production products. Skilled in performance optimisation and improving UX at scale. Knowledge of partner-ready or multi-tenant platforms with customisable features. Experience with the Cloudflare developer platform (Workers, Pages ...

taking ownership of our flagship iOS app, building clean, scalable architecture, and collaborating closely with cross-functional product teams to deliver slick user experiences. If you thrive in an environment where your code directly impacts real users every day, this role is for you. What You'll Do Build … Scale: Architect, write, and maintain robust, high-performance Swift code for our native iOS application. Product Collaboration: Work hand-in-hand with UI/UX designers, product managers, and backend engineers to translate feature ideas into intuitive mobile experiences. Refine & Optimise: Drive continuous improvements in app performance, code quality, testing ...

exciting public sector digital transformation projects? This is your chance to shape the future of digital services, solve complex challenges and create meaningful, user-centred experiences that make a real difference. WHAT YOU'LL BE DOING Leading end-to-end service design workstreams, from discovery through to delivery. Shaping … innovative, user-focused digital services. Applying GDS standards, accessibility and inclusive design principles. Facilitating workshops, co-design sessions and design sprints. Collaborating with UX/UI designers, researchers, product owners and developers. Mentoring junior designers and helping shape the wider design practice. WHAT WE'RE LOOKING FOR 5+ years ...

role within the organisation. In this role, you will work as part of a collaborative team, partnering with stakeholders across the business to understand user needs and deliver data products that create real organisational value. Alongside developing new capabilities, you will help ensure our existing data services remain reliable … business data within the DaaS platform. Collaborate closely with stakeholders at all levels across the organisation to understand analytical and reporting needs, develop user stories and deliver trusted data products that support operational and strategic decision-making. Enable consumers through enterprise solutions such as: Databricks, Power BI and ThoughtSpot. ...

with a strong focus on TDD, pairing, continuous integration and shared ownership . You'll join a cross-functional Scrum team alongside Product Managers, UX Designers, Test Analysts and fellow Engineers, taking ownership of features from initial idea through to production. At Senior level, you'll also play an important … experienced Java Engineer who combines strong technical ability with a collaborative approach to software development. You'll ideally: Have strong commercial Java development experience Be comfortable delivering complex features end-to-end Care about clean, maintainable and well-tested code Have experience with, or a genuine interest ...

applications, ensuring scalability and performance. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and debug applications, enhancing performance and user experience. Mentor and guide junior developers, fostering a culture of learning and continuous improvement. Stay updated with industry trends and emerging technologies, implementing best … practises in software development. Skills Proven experience as a Java Developer, with a strong understanding of Java and related frameworks (Spring, Hibernate). Solid experience with RESTful APIs and microservices architecture. Familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus. Excellent problem-solving skills ...