IT Support Engineer / 1st line - Windows / 365 / networks
- Hiring Organisation
- Oscar Technology
- Location
- Newton-le-Willows, Merseyside, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £24,000 - £28,000 per annum
first line of support for incoming IT issues-via phone, email, and ticketing system. Troubleshooting desktops, laptops, printers, applications, and network connectivity. Managing user accounts, permissions, and policies in Active Directory/Entra ID. Logging and managing tickets to ensure timely resolution and great user experience. Escalating complex ...